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Description

Join Amazon's North America Destination Operations team as a Supply Chain Manager I, where you'll drive strategic initiatives and process improvements across our global logistics network. In this role, you'll take ownership of operations while managing relationships with both external and internal stakeholders to optimize our supply chain performance and enhance customer experience.

Key job responsibilities

- Develop and implement strategic initiatives to optimize network capacity across Amazon's business units

- Analyze data and synthesize insights to enhance customer experiences and operational efficiency

- Define metrics and develop program management mechanisms to drive decision-making

- Lead cross-functional collaboration to achieve shared network capacity goals

- Monitor and optimize key performance indicators throughout the supply chain network

- Design and implement process improvements focused on logistics strategy and transportation optimization

- Manage relationships with logistics service providers and carriers

- Create and maintain scalable systems to enhance operational efficiency

- Drive automation initiatives to improve supply chain performance

A day in the life

Your day begins with coordinating information flow between various stakeholders, including Logistics Service Providers, Origin Team, Vendor Managers, and Customs. You'll leverage internal tools to make real-time decisions that maintain delivery accuracy and lead times. Throughout the day, you'll collaborate with cross-functional teams, solve complex problems, and identify opportunities for process improvement. You'll regularly communicate with senior managers and business leaders, providing updates on key initiatives and metrics. The role requires adaptability as you navigate multiple priorities in a dynamic environment, always focusing on delivering results that enhance our supply chain operations.

About the team

The North America Destination Operations team serves as the foundation of Amazon's logistics network. We embrace innovation and data-driven decision-making while managing complex global supply chains that support our expanding operations. Our team members thrive on optimization challenges and deliver results that directly impact millions of customers worldwide.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

Learn more about our benefits here: https://www.amazon.jobs/en/internal/benefits/us-benefits-and-stock

Basic Qualifications

- Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field

- 1+ years of supply chain experience

- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)

- Knowledge of SQL

- 1+ years of experience managing relationships with external logistics partners (e.g. transloaders or carriers)

- 1+ years of experience implementing process improvements in a supply chain environment

Preferred Qualifications

- Master's degree in Supply Chain Management, Business Administration, Operations Management or related field

- Knowledge of lean manufacturing principles and Six Sigma methodologies

- Strong analytical skills with advanced proficiency in Excel, SQL, and data visualization tools like Tableau or Power BI

- Experience working with global logistics networks and international transportation

- Knowledge of customs regulations and import/export processes

- Familiarity with logistics service providers and carrier management

- Experience identifying and mitigating risks in a complex logistics environment

- Proven track record of implementing process improvements that resulted in measurable cost savings or efficiency gains

- Demonstrated ability to lead cross-functional teams and influence stakeholders without direct authority

- Ability to work effectively in a fast-paced, ambiguous environment while managing multiple priorities

- If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $57,800/year in our lowest geographic market up to $106,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.