• Customer Service Representative

    Robert Half Office Team (Montebello, CA)


    Description

    A well-established manufacturing company in Montebello, CA is seeking a reliable and detail-oriented Customer Service Representative for a temp-to-hire opportunity. The ideal candidate will have strong communication skills, a customer-first attitude, and the ability to thrive in a fast-paced environment. This is a great opportunity to join a stable and growing company with long-term career potential.

    Key Responsibilities:

    + Serve as the first point of contact for customer inquiries via phone, email, and in person

    + Process customer orders, returns, and product inquiries accurately and efficiently

    + Maintain detailed records of customer interactions and transactions in the system

    + Collaborate with production, logistics, and sales teams to ensure on-time delivery and order accuracy

    + Handle complaints and provide appropriate solutions within designated timelines

    + Update customers on order status, lead times, and any delays

    + Support administrative and clerical tasks as needed

    Requirements

    High school diploma or equivalent; some college preferred

     

    Minimum 1-2 years of customer service experience, ideally in a manufacturing or industrial setting

     

    Strong verbal and written communication skills

     

    Proficient in Microsoft Office (Word, Excel, Outlook); experience with ERP systems a plus

     

    Bilingual (English/Spanish) preferred

     

    Excellent problem-solving and organizational skills

     

    Ability to multitask and prioritize in a high-volume environment

    TalentMatch®

    •Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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