• Community Office Manager

    Robert Half Office Team (Alameda, CA)


    Description

    We are offering a permanent employment opportunity for a Community Office Manager in Alameda, California. In this role, you will be responsible for a variety of day-to-day operations of a community of 400+ homes. This position calls for strong business management and customer service skills, attention to policies and procedures, and an understanding of financial operations, including managing budgets.

    Responsibilities:

    Office Management:

    + Oversee daily operations of the association office.

    + Ensure adherence to policies and procedures established by the association board.

    + Coordinate with board members to streamline processes while maintaining compliance.

    Financial Oversight and Budgeting:

    + Understand and manage the association’s budget effectively.

    + Approve bills and liaise with the bookkeeping software for accounts payable/receivable.

    Construction Oversight:

    + Address exterior building issues in coordination with the construction manager and consultants.

    + Ensure repair and maintenance work on the exterior is completed effectively, prioritizing quality and timeliness.

    Customer Service:

    + Provide exceptional service to homeowners, some of whom have been a part of the community for 10–30+ years.

    + Act as the main point of contact for inquiries and concerns related to the community association.

    Board Collaboration:

    + Work with the volunteer board members to execute policies and procedures.

    + Attend monthly evening board meetings to relay updates, discuss issues, and gather feedback.

    Administrative Work:

    + Manage correspondence and association-related documents.

    + Uphold compliance with administrative requirements and ensure accurate record-keeping.

    + Utilize software tools, such as Vanica, without requiring manipulation or extensive programming knowledge.

    Requirements

    Skills and Qualifications:

    + Business Management Knowledge: Must understand how businesses operate, including financial and operational best practices.

    + Administrative Experience: Previous experience running an office or working with nonprofit organizations is ideal. Familiarity with boards, their responsibilities, and decision-making processes is a strong advantage.

    + Customer Service: Demonstrates excellent interpersonal skills with homeowners, board members, and contractors.

    + Budgeting Capability: Skilled in managing budgets and approving financial transactions.

    + Software Proficiency: Comfortable using bookkeeping software for operational needs (no advanced technical skills required).

    + Construction Familiarity: Experience working with construction issues is preferred but not required, provided the candidate is willing to coordinate with consultants.

    Preferred Background:

    While no formal property management experience is required, candidates with backgrounds in nonprofit association management, office administration, or similar roles are encouraged to apply.

    Interview Process:

    + Single-round interview conducted in person.

    Additional Requirements:

    + Must attend one evening board meeting per month.

    + Must have access to reliable personal transportation for regular office attendance; parking is provided.

     

    Reach out today to explore this rewarding opportunity!

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    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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