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Description We are looking for a dedicated Field Support Specialist to join our team in Minneapolis, Minnesota. In this role, you will provide essential sales support services, ensuring smooth operations and assisting with various administrative and customer-focused tasks. This position offers an excellent opportunity to collaborate with internal teams and external vendors in a fast-paced environment.

Responsibilities:

• Provide comprehensive sales support to facilitate efficient operations and enhance customer satisfaction.

• Handle inbound calls, addressing inquiries and resolving issues in a timely manner.

• Assist with pricing tasks, including customer pricing, negotiating rates, and implementing pricing changes.

• Audit and reconcile vendor statements to ensure accuracy and resolve discrepancies.

• Manage billing functions and maintain compliance with financial procedures.

• Collaborate with external vendors and third-party service providers to coordinate services and resolve issues.

• Utilize ERP and CRM systems to manage data, track sales activities, and generate reports.

• Support the configuration of pricing and quoting processes using Configure Price Quote (CPQ) tools.

• Communicate effectively with internal teams to streamline processes and share updates.

• Perform additional administrative tasks as needed to support the sales team. Requirements • Proven experience in sales support or a related administrative role.

• Familiarity with Configure Price Quote (CPQ) tools and ERP solutions.

• Proficiency in CRM systems and Microsoft Excel.

• Strong communication skills, both written and verbal.

• Ability to audit and reconcile vendor statements with attention to detail.

• Experience in managing billing processes and resolving financial discrepancies.

• Knowledge of customer pricing, pricing changes, and negotiation strategies.

• Capability to work effectively with external and third-party vendors.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .