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Customer Service Specialist
- Robert Half Office Team (Hershey, PA)
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Description
Are you passionate about helping others and solving problems? Do you thrive in a fast-paced, people-centered environment? Robert Half is excited to partner with an innovative organization in [industry] to hire a Customer Service Specialist who will play a pivotal role in ensuring customer satisfaction while representing the company’s values.
Your Day-to-Day:
+ Act as the go-to expert for clients, helping to resolve inquiries via phone, email, or live chat with confidence and professionalism.
+ Troubleshoot customer issues and provide creative solutions that leave a lasting positive impression.
+ Maintain accurate and up-to-date records in the CRM system, ensuring a seamless customer experience.
+ Collaborate with various departments to follow through on customer concerns and requests, making teamwork your superpower.
Requirements
What’s in it for You?
+ Join a supportive, team-oriented workplace with growth opportunities.
+ Build and refine your communication and problem-solving skills while making a real difference for customers.
+ Enjoy competitive pay and potential for extended contracts or full-time conversion based on performance.
What You’ll Bring to the Table:
+ High emotional intelligence and interpersonal skills to connect with customers on their level.
+ Proficiency in Microsoft Office and a willingness to learn CRM systems.
+ Previous customer service experience is a big plus, but we are open to motivated individuals ready to learn!
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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