• Parts Advisor

    Lithia & Driveway (Klamath Falls, OR)


    Dealership:L0020 Lithia Chrysler Jeep Dodge of Klamath Falls

     

    Lithia Chrysler Jeep Dodge of Klamath Falls

     

    Parts Advisor

     

    Pay: Commission Based

     

    Are you an experienced Parts Advisor with a passion for providing excellent customer service and knowledge of Stellanis parts? We are looking for someone skilled and motivated to join our team!

    Our Ideal Candidate:

    Product Knowledge: A strong understanding of Chrysler vehicles, their parts and accessories.

     

    Customer Service Skills: The ability to effectively communicate with customers, understand their needs and provide friendly, helpful service. Patience and attentiveness are key in this role.

     

    Attention to Detail: The ability to accurately identify and recommend the right parts based on customer descriptions or vehicle details.

     

    Communication Skills: Clear and effective communication, both in person and over the phone or email. This includes explaining technical information in a way that is easy for customers to understand.

    Responsibilities:

    - Order parts from suppliers based on service department and customer requests.

     

    - Check quantity and condition of goods received against invoices and purchase orders.

     

    - Assist customers by answering questions, checking stock availability, and taking parts orders in a quick, friendly and professional manner.

     

    - Receive payment or obtain credit information.

     

    - Communicate effectively with customers via phone, in-person or email.

     

    - Maintain a clean and professional appearance

    We offer best in class industry benefits:

    + Competitive pay

    + Medical, Dental and Vision Plans

    + Paid Holidays & PTO

    + Short and Long-Term Disability

    + Paid Life Insurance

    + 401(k) Retirement Plan

    + Employee Stock Purchase Plan

    + Lithia Learning Center

    + Vehicle Purchase Discounts

    + Wellness Programs

     

    High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.