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Job Details

SUNY New Paltz VacancyExternal Posting (Professional)

Applications are invited for consideration for appointment to the following position:

Department: Admission - Graduate

Budget Title: Admissions Advisor

Local Title: Graduate Support Specialist

Posting Date: May 28, 2025

Classification: SL-3

Duties: The Office of Graduate Admissions at the State University of New York at New Paltz invites candidates for the position of Graduate Support Specialist who will report to the Director of Graduate Admission.

Counselor Role/Duties:� Be knowledgeable about application, workflow process, program details and admission requirements� Monitor the flow of admissions applications within the CRM, recommend process improvements, assist with annual cycle preparation, and ensure workflow is effective and efficient� Conduct one-on-one virtual and in-person information sessions meeting with prospective students in person and online� Assist Program Coordinators with program specific information sessions presenting on application process and guiding them on next steps� Answer phone calls and emails from prospective students and applicants and provide guidance� Monitor student’s progress throughout the application process and communicate next steps and missing documents� Update applications with any new or missing information� Coordinate with the program coordinators regarding application volume and decision-making timeline� Build and maintain queries and reports to assess efficient and effective operations� Release decision and decision letters to applicants, including Conditional Acceptance criteria, if appropriate� Provide strategic and operational support to the Director of Graduate Admissions in managing day-to-day departmental activities.� Troubleshoot Slate and application issues, submit ITS tickets.� Recruitment, if needed� General Office Duties

Qualifications: Required:� Bachelor’s degree� 1-2 years of applicable job experience in university admissions or equivalent� Valid driver’s license or the ability to obtain one� Ability to work evenings and some weekends� Ability to work within a dynamic environment and proven competence in managing multiple tasks and competing priorities� Attention to detail and organizational skills

Preferred:

• Master’s Degree preferred� 1 year of Graduate Admissions experience� Slate experience

Contact Information: Electronic submissions required. Candidates will be required to submit a cover letter, resume and contact information for three professional references.Please apply by visiting https://jobs.newpaltz.edu/. Individuals with disabilities who need assistance with the application process should call (845) 257-3675. Applications will be accepted until the position is filled.

Deadline: Applications will be accepted until the position is filled.

Other important information about this vacancy: This position offers full New York State benefits which are among the most comprehensive in the country; see them here: https://www.suny.edu/benefits/benefit-summaries/. The State University of New York at New Paltz is a highly selective, public University that is recognized regionally for the strength of its academic programs. It is located in the beautiful Hudson River Valley with easy access to New York City and other nearby recreational and cultural amenities.

SUNY New Paltz recognizes the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work here is to accept an invitation to participate in the growth and development of all campus members—students, faculty and staff. The University’s commitment to inclusive excellence is an important part of our mission of public education and our culture. New Paltz continues to work on building a community that supports freedom, mutual respect, and civility. We seek others who support these values of diversity and inclusiveness and candidates of all diverse backgrounds who wish to participate in our cultural aspirations are welcome and encouraged to apply. All people with disabilities are encouraged to apply.

The State University of New York at New Paltz is an AA/EOE/ADA employer.

Federal law and regulations require notice to all prospective employees regarding crimes that have occurred on campus in the current three year period. Please refer to the University Police Web site for the complete Annual Security Report (Clery Report) at SUNY New Paltz | University Police | Annual Security and Fire Safety Reports.

Web Site: https://jobs.newpaltz.edu/postings/2826

Application for Employment