• Sr. Revenue Operations Analyst

    Eptura, Inc (Atlanta, GA)


    Department

     

    Commercial Operations

     

    Employment Type

     

    Full Time

     

    Location

    US

    Workplace Type

     

    Fully remote

     

    Shape the Future of Work with Eptura

     

    At Eptura, we're not just another tech company—we're a global leader transforming the way people, workplaces, and assets connect. Our innovative worktech solutions empower 25 million users across 115 countries to thrive in a digitally connected world. Trusted by 45% of Fortune 500 companies, we're redefining workplace innovation and driving success for organizations around the globe.

    Job Description

    Eptura is seeking a **Sr. Revenue Operations Analyst** to support our **Renewals Team** in driving operational excellence through data analysis, reporting, and process optimization. This role is **crucial** in ensuring accurate forecasting, actionable insights, and seamless renewals execution while working cross-functionally with **RevOps, Commercial Ops, Customer Support, and Business Intelligence (BI) teams** .

     

    Preferred Location is Austin TX

     

    The ideal candidate is a **data-driven powerhouse** —sharp, analytical, and always thinking two steps ahead. With a deep understanding of **ARR, renewals, SaaS contracts, and data management** , you don’t just process requests—you **decode** them, uncovering the real business needs beneath the surface. You're the person who challenges assumptions, asks the right questions, and **transforms complexity into clarity** , ensuring smarter solutions that drive impact. If you thrive on **digging deeper, optimizing outcomes, and making data work for the business** , this role is made for you!

    Responsibilities

    + **Operational Analytics & Reporting**

    + Build and manage **renewals dashboards** , ensuring accurate tracking of ARR, churn, expansion, and retention metrics.

    + Provide detailed **reporting and insights** to improve renewals and churn forecasting and revenue performance.

    + Work with **BI teams** to optimize our data structures and enable teams to leverage analytics effectively.

    + Process **commissions** for Renewals and Customer Success teams.

    + **Quoting & System Management**

    + Support the **quoting process for renewals** , ensuring contracts align with business objectives.

    + Maintain **data integrity and hygiene** across tools like **Salesforce,** **Clari** and **PowerBI** , ensuring accuracy in renewals tracking and reporting.

    + Identify **gaps in data and workflow processes** , recommending improvements for efficiency.

    + **Cross-Functional Collaboration & Process Optimization**

    + Partner closely with **RevOps and Commercial Ops** to refine renewal strategies and optimize operational workflows.

    + Work with **Customer Success teams** to enhance post-renewal engagement and customer retention.

    + Act as a bridge between the **Renewals Team, Finance, and BI** , ensuring analytics tools are properly structured and utilized.

    + Proactively **identify and investigate process inefficiencies** , delivering solutions that improve execution and revenue outcomes.

    About You

    + **4+ years** of experience in **Operational Analytics, Renewals, or Revenue Operations** , preferably in SaaS.

    + **Deep understanding of ARR, renewals, and contract structuring** in a SaaS environment.

    + **Experience managing tools & data** —high proficiency in **Salesforce and Clari** .

    + Strong **analytical skills** with a proactive mindset to **dissect business needs and uncover root requests** .

    + Ability to **interpret complex data** , build meaningful reports, and drive business decisions.

    + Exceptional **attention to detail** , ensuring accuracy in renewals tracking and forecasting.

    + Collaborative and **cross-functional mindset** , working effectively with **RevOps, Commercial Ops, BI, and Customer Support teams** .

    Benefits

    + Health, Dental, Vision & Pet Insurance

    + Dependent, Spousal and Domestic Partner coverage available

    + Up to $1000 Company HSA Contribution

    + Medical, Dependent Care and Limited FSA Accounts

    + Income Protection and Replacement - 100% Company Paid

    + Short Term Disability

    + Long Term Disability

    + Life Insurance

    + Employee Assistance Program

    + Flexible PTO

    + 401K with company match

    Eptura Information

    + Follow us on Twitter | LinkedIn | Facebook | YouTube

    + Eptura is an Equal Opportunity Employer. At Eptura we promote our flexible workspace environment, free from discrimination. We believe that diversity of experience, perspective, and background leads to a better environment for all our people and a better product for our customers. Everyone is welcome at Eptura, no matter where you are from, and the more diverse we are, the more unified we will be in ensuring respectful connections all around the world.