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Industrial Maintenance Technician

Raymond Storage Concepts (RSCI) is a leading provider of customized material handling solutions, dedicated to warehouse and fleet optimization. Headquartered in Cincinnati, we service our clients through a network of regional locations, including Columbus and Louisville.

Are you a hands-on problem solver with a background in diagnostics and repair? Whether you come from automotive, heavy equipment, aviation, or any technical trade, your skills are highly valued here. Raymond Storage Concepts, Inc. is seeking a Industrial Maintenance Technician to join our team. If you have mechanical aptitude, enjoy troubleshooting, and are looking to add to your skills, in rewarding field, we encourage you to apply!

Pay: $24 - $34 per hour

Schedule: Primarily Monday – Friday, with overtime

Benefits

* 3 weeks of paid time off (PTO)

* Company-provided service vehicle (fuel and repairs included)

* Annual pay increases

* Competitive benefits package including medical, dental, vision insurance, and a 401(k) with company match.

* Paid training and development programs

* Fun, competitive & team-oriented company culture

Position Overview

Reporting to the branch Field Service Manager, the Industrial Maintenance Technician is responsible for performing preventative and scheduled maintenance on lift trucks, conveyors, and other industrial material handling equipment. This role also conducts troubleshooting, diagnosis and repairs on equipment. All responsibilities are performed with an emphasis on safety, quality and optimal customer experience.

Key Responsibilities (including, but not limited to):

* Diagnose faulty equipment and apply knowledge of functional operation of unit and systems to identify the extent and cause of malfunction

* Perform scheduled maintenance efficiently and effectively, in line with company procedures.

* Maintain records of all service work and repairs performed in line with company procedure. Turn in paperwork in a timely fashion, ensuring accuracy and legibility

* Work with service dispatcher and manager to maximize labor revenue and efficiency within the work schedule while accounting for 100% of work time

* Be flexible with your work schedule to take care of Raymond Storage Concepts, Inc. customer’s needs and also to be able to receive ongoing on-the-job training and coaching

* Maintain company supplied service van and uniforms in a clean and organized fashion as well as maintaining an accurate inventory of tools and parts

* Maintain a current and clean driving record. Drive safely and efficiently from point to point in service area

* Operate a lift truck for testing and demonstrations, in line with correct operation instructions

* Communicate and work with the Parts and Sales departments to ensure the customer’s needs are being met, and immediately report any potential customer issues that need to be addressed

* Maintain a professional demeanor and appearance at all times. Communicate in a professional manner while showing respect to our customers and other company personnel

* Demonstrate good judgment and personal attitude, which are essential to maintaining our company’s reputation for results orientated service, goodwill and professionalism

* Perform job duties in a variety of work environments due to the diverse range of customers we service. This may include a wide range of temperatures, various conditions, outdoor work, etc.

* Perform other duties as assigned by manager/supervisor

Qualifications

* High school diploma or equivalent

* Demonstrated abilities and skillset in mechanics, hydraulics and electrical

* Experience and interest in interacting with and supporting business customers

* Excellent written and verbal communication skills

* Ability to read and interpret electronic and hydraulic diagrams and schematics

* Growth mindset with ability and willingness to learn

* Savvy problem-solver

* Valid in-state driver’s license and ability to pass background screens