"Alerted.org

Description

We are thrilled to invite a dynamic and detail-oriented Travel Administrator to join our team! This isn't just a role; it's an opportunity to make a direct impact on how we manage employee travel while maintaining cost efficiency, compliance and excellent customer service. If you have over five years of experience in the travel industry and a knack for financial management and reconciliations, we want you to help us ensure a seamless travel experience for all employees.

_The ideal candidate would be based in the Reston, VA area with a hybrid schedule out of our Reston office._

What your responsibilities will include:

In this role you will provide:

Travel Coordination & Customer Service:

+ Plan and coordinate employee travel arrangements, including flights, accommodations, and transportation, ensuring all bookings align with company policies and budgets.

+ Deliver unparalleled customer service by promptly addressing travel inquiries and resolving issues to guarantee a seamless travel experience for all employees.

+ Serve as the go-to expert for all travel-related questions, ensuring a positive and stress-free experience for our employees.

Financial Management:

+ Perform monthly credit card reconciliations, ensuring travel expenses are accurately recorded and reported.

+ Assist with travel budgets and prepare financial reports related to travel expenditures.

+ Collaborate with the finance team to ensure timely and accurate processing of traveler expense reports.

Administrative Support & Process Enhancements:

+ Maintain and manage travel documentation, reports, and itineraries using SharePoint, Excel, and PowerPoint.

+ Support efficient team collaboration by using SharePoint to streamline workflows and enhance travel operations.

+ Drive process improvements by identifying inefficiencies and collaborate with other corporate teams (such as such as Finance, Operations, Health, Safey &

Security, International Operations, Events, IT) to implement strategies to enhance travel administration efficiency.

+ Leverage data analytics tools to analyze travel spending trends, identifying opportunities for cost savings and process optimization.

Compliance and Risk Management:

+ Ensure strict adherence to corporate travel policies, safeguarding compliance for both travelers and the organization.

+ Proactively monitor travel advisories and communicate potential risks to employees, ensuring their safety and preparedness.

What you bring to the table:

Basic Qualifications:

+ Bachelor’s degree in Business Administration, Hospitality, Travel Management, or a related field and a minimum of 5+ years of experience in the travel industry, demonstrating exceptional customer service skills OR high school diploma and 9+ years of experience

+ Proven expertise in financial management, including credit card reconciliation and travel analytics, with at least 1+ years of experience.

+ 1+ years of experience using Concur Travel systems and navigating corporate travel policies effortlessly

Preferred Qualifications:

+ Proficiency in Excel, PowerPoint, and SharePoint, with a strong emphasis on data analytics tools like PowerBI.

+ Demonstrated problem-solving skills, particularly in resolving complex travel-related challenges.

Professional Skills:

+ Exceptional organizational and multitasking abilities, ensuring no detail is overlooked.

+ Outstanding communication and interpersonal skills, fostering positive relationships with team members and stakeholders.

+ A proactive, solutions-focused mindset, capable of working independently and collaboratively.

Why Join Us?

This role offers a unique blend of travel management, financial management and customer service excellence. As a Travel Administrator, you’ll play a pivotal role in enhancing operational efficiency, ensuring financial stewardship, and creating a standout employee travel experience. Take advantage of this opportunity to showcase your expertise and make a meaningful impact. Are you ready to join a dynamic team and make a meaningful impact? Apply now and let your skills take flight!

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email  [email protected]  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about  workplace discrimination righ t s or our benefit offerings which are included in the  Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at  [email protected] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

**Pay Range** - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$73,403.00 - $124,784.00

Reston, VA (VA30)