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Ready to help us transform healthcare? Bring your true colors to blue.

What we need

The Associate Director of Clinical Data Management will be a key leader in executing BCBSMA’s data & analytics strategy of becoming a data driven organization. The successful candidate will be responsible for leading the clinical data management function, providing strategic direction, and ensuring the delivery of high-quality, trustable clinical data to support key initiatives around quality, risk adjustment, medicare stars, and interoperability. This is a key leadership role that requires strong technical expertise, excellent communication and project management skills, and the ability to work collaboratively with cross-functional teams.

Your Day to Day

+ Develop and execute a comprehensive clinical data strategy aligned with organizational goals.

+ Lead the clinical data management function, including planning, execution, and delivery of clinical data management activities.

+ Provide strategic direction and execute on payor & provider clinical data exchanges.

+ Stay informed about emerging trends in clinical data management and leverage knowledge to enhance data strategies.

+ Collaborate with cross-functional teams, including clinical operations, performance measurement, and risk adjustment, to execute on data procurement & usage strategies.

+ Develop and implement clinical data management standards, processes, and procedures to ensure compliance with regulatory requirements and company policies.

+ Ensure the accuracy, completeness, and integrity of clinical data, including data cleaning, data validation, and data analysis.

+ Support and resolve vendor data integration issues, such as data mapping, transformation, and normalization.

+ Collaborate with external vendors, providers, and partners to ensure the delivery of high-quality clinical data.

+ Lead implementation of technology solutions with close partnership with business areas, architecture, engineering, product teams.

+ Develop and maintain clinical data management metrics and reports to track performance and identify areas for improvement.

+ Develop and implement data standards (HL7, FHIR, CCDAs) with focus on interoperability to enable seamless data exchange between systems and partners.

We’re Looking for:

+ Deep knowledge of clinical data domain in context of healthcare providers (EHR, EMRs) and payors (Claims, Labs, ADTs, Quality measures).

+ Excellent understanding and leadership experience in clinical data integration, data exchanges within and outside organization, technology implementations, industry standard frameworks for data sharing.

+ Proven people management experience with managing mix of contractors and FTEs reporting members in the team.

+ Collaborates with peers, leaders, and business stakeholders both internal and external for sharing/learning evolution of clinical data strategies and creative ways of solving business needs.

+ Adopts and helps others to adopt changing needs of the organization in clinical data & interoperability domain.

What You Bring:

+ Bachelors degree preferred

+ 10+ years of experience in healthcare, clinical data integration/exchange, interoperability related roles.

+ 5+ years of experience with health insurance.

+ 5+ years of experience in leadership and people management

What You’ll Gain:

It is our mission at Blue Cross Blue Shield of Massachusetts to foster a culture that enables associates to do their best work while living happy and healthy lives. That's why we offer you a variety of ways to support your best physical, emotional, financial, and social well-being. For more information on our benefit offerings, visit https://careers.bluecrossma.org/us/en/benefits

Minimum Education Requirements:

High school degree or equivalent required unless otherwise noted above

LocationBostonTime TypeFull time

Salary Range: $162,000.00 - $198,000.00

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don’t hesitate to apply. We’d love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It’s in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you’d like to be a part of, we’d love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay “in the know” on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.

Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.

Our Commitment to You

We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.

Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.

Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.