• Service Manager

    Premier Truck Group (Ringgold, GA)


    Winners Work Here!

     

    Premier Truck Group is proud of the diversity that comprises our winning team. We see the equality and inclusiveness amongst our team members as our ultimate tool in moving our organization and industry forward.

     

    Who is Premier Truck Group?

     

    Premier Truck Group is headquartered in Dallas, Texas, with over 40 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it.

     

    Why Join Our Winning Team?

    When you join our team, you’re rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:

    Employee Discounts

     

    Medical, Dental, and Vision Insurance

     

    Life Insurance

     

    Employee Assistant Programs

     

    Paid Holidays and Paid Time Off

     

    401k Plan with Employer Match

     

    Training

     

    Work-Life Balance

     

    Here are some quick insights into this opportunity. We would love to discuss it with you in more detail!

    Service Manager Responsibilities:

    To provide direction to service personnel, delegate assignments according to business needs and answer questions concerning present and future jobs.

     

    Manage the operation of the Service Department including training, recruiting, interviewing, employment appraisals and possible employee discipline and termination issues.

     

    Prepare annual budget and monitor budgeted expenditures.

     

    Maintain awareness of current and projected market conditions; develop and implement appropriate strategies and programs as necessary to attain the dealership’s Service Department customer, operating and profitability objectives.

    Service Manager Requirements:

    A minimum of five years’ experience in heavy-duty truck/engine repair and installation.

     

    Five years’ experience in management is required.

     

    Ability to troubleshoot and diagnose service issues and resolve complaints.

     

    Skills in welding, electrical, and hydraulic systems.

     

    Ability to listen, communicate effectively and resolve conflict with customers, employees and co-workers.

     

    Experience in employee supervision and personnel administration preferably in a service technician environment.

     

    Ability to develop written estimates and quote bids and schedule jobs.

     

    Ability to read instructions, work orders, and specifications.

     

    Must have excellent verbal and written communication skills.

     

    Ability to operate personal computer and 10 key.

     

    Strong problem solving skills.

     

    Goal oriented, results focused.

     

    Valid Driver License required

    IND-SERVICE

    Ready to Join?

     

    Premier Truck Group is an equal opportunity employer.