• Waterworks District Counter Manager

    Ferguson Enterprises, LLC. (Richmond, VA)


    Job Posting:

    Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

     

    Ferguson is currently seeking the right individual to fill an immediate need for a Waterworks District Counter Manager. This position is responsible for leading all counters for the Northeast Territory.

    Position Details:

    + Reports to the Director of Corporate Counter Development

    + Details: 53 Counters, manages a team of 4 Counter Managers and Supervisors

    + Position will be based out of the Northeast or Mid Atlantic.

    + Must be willing to travel up to 40% of the time throughout the Northeast/Mid Atlantic Region.

    Responsibilities

    + Develop profitable business with new and existing customers, building customer rapport and trust and drive sales for our counter sales business

    + Improve the customer experience

    + Expand our non-traditional product lines to both current and new customers

    + Work closely with internal sales force to promote and market products

    + Oversees the strategy and implementation for all the counters within the district

    + Maintain and develop relationships with suppliers, address and resolve customer complaints

    + Supervises the merchandising, organization, and appearance of the counter

    + Ensure product marketing through merchandising and promotions

    + Maintain inventories at adequate levels, promote sales and maintains the appearance

    Qualifications

    + 5+ years of years direct management / leadership experience is preferred

    + Prior Counter/Retail Sales is strongly preferred

    + Able to initiate and embrace change, mentoring skills, and desire to train others

    + Excellent proactive communication skills with all levels of management and staff is imperative

    + Ability to collaborate with business leaders and peers across the organization to anticipate, identify, recommend, and implement creative operational and customer service solutions

    + Decisive, fair, and consistent approach to associate communication and interaction

    + Strong customer service and collaborative style

     

    At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

     

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    Pay Range:

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    $9,832.50 - $21,505.00

     

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    _Estimated Ranges displayed are Monthly for Salaried roles_** **OR** **_Hourly for all other roles._

     

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    This role is Bonus or Incentive Plan eligible.

     

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    Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

     

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    _The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability._

     

    _Ferguson Enterprises, LLC. is an equal employment employer_ _F/M/Disability/Vet/Sexual_ _Orientation/Gender_ _Identity._

     

    Equal Employment Opportunity and Reasonable Accommodation Information (https://www.ferguson.com/content/careers/reasonable-accommodation)