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Overview

Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

To learn more about playing for Team Amcor, visit www.amcor.com | LinkedIn | YouTube

Responsibilities

Reports directly to the Quality Assurance Manager and is charged with implementing and overseeing quality production program to ensure that all manufactured products meet quality stands and/or corporate specifications. Verify production teams are in compliance with standards and are continuously focused on producing good quality materials.

+ Performs duties in a safe manner.

+ Investigates all customer complaints and reports findings to Department Manager and Plant Manager. Test complaint samples and/or return products as needed. Ensures all necessary paperwork is completed and the product disposition is completed to its final end; this will include transferring of good products pack to the warehouse, transferring bad product to scrap and making all adjustments to JDE.

+ Analyzes routine tests, inspection forms and/or charts to identify quality problems, determines the root causes in order to prevent reoccurrence and relays to appropriate department for correction.

+ Report any quality defects to the responsible production personnel and email to Production Manager and QA Manager and documents findings with line inspection sheet; put materials on hold in JDE when appropriate.

+ Ensures and records that proper resin/blends/percentages are in blenders

+ Prepares monthly return reports, dead stock and finished good scrap reports.

+ Knows how to operate all lab equipment in order to perform physical properties testing and file in computer.

+ Performs compliance testing for shrink, haze, laser hole, planarity and other physical property testing on film lots to ensure production quality integrity, in accordance with data collection schedule. Record collected data results in the SPC software (SQC Pack).

+ Compiles production data and in-house physical testing for COA requirements. Submits paperwork and samples to R&D lab as needed.

+ Data Entry of NCMRs, CAPAs, Risk Analysis, FMEAs

+ Analyze SPC software and generate reports based on leading and lagging indicators

+ Completes Certificate of Analysis for customers, and manages CoAs

+ Conducts SQF, ISO and Process Audits

+ Monitor, record and arrange all calibration and maintenance on laboratory testing equipment in accordance with calibration and preventive maintenance schedule. Responsible to coordinate both internal and external calibration services.

+ Reviews all items on hold and investigates and reports findings to Production Manager and Quality Assurance Manager. Assists in the final disposition of product being held, both physically and in JDE.

+ Has authority to put a “hold” on any product found to be out of specification and can follow the hold procedure.

+ Ability to convey quality standards to members of the production team to ensure they understand the product and customer quality specifications.

+ Tests and monitors R&D projects/trials, by completing required testing and upload data/findings to the trial report.

+ Ability to speak effectively with co-workers or groups of co-workers, supervisors or others within the company.

+ May travels to customer if needed to address complaints or processing challenges.

+ Performance as internal auditor for current ISO 9001 and SQF standards. Support Quality Assurance Manager in preparation of audits and be proficient with HACCP.

+ Reviews, releases and files (resin, raw ingredients and core) incoming Certificate of Analysis information.

+ Adheres to the safety policies and procedures and compliance with company guidelines. Visually inspects the entire manufacturing facility for tripping hazards, equipment safeguards and helps to maintain a clean work environment.

+ Provides training to quality, ISO, and SQF Standards to employees when needed.

Qualifications

+ **Education:** Preferred 2-4 year college degree.

+ **Experience:** 3-5 years of experience in a related field, desirably in a manufacturing, quality, SQF and ISO environment. Some quality assurance practices, as they apply to the individual unique products, can be learned on the job, but the overall capability in this discipline must be previously demonstrated. Experience in Plastics manufacturing a plus.

+ **Leadership:** Embodies plant wide commitment to safety, quality, efficiency, cost management; acts as a role model for other employees.

+ **Functional/Technical Skills:** Has the functional and technical knowledge and skills to do the job at a high level of accomplishment. Strives to continuously build knowledge and skills; shares expertise with others.

+ **Business Acumen:** Understands business implications of decisions.

+ **Organizational Support:** Supports organization’s goals and values; promotes quality and safe work habits.

+ **Team Work:** Creates strong morale and spirit in team.

+ **Communication:** Ability to communicate with Manufacturing, Logistics, Corporate, other Amcor facilities, and customers by telephone, in person and through written correspondence. Practices attentive and active listening.

+ **Planning and Organizing:** Uses time efficiently and prioritizes assignments.

+ **Software:** Proficient in Microsoft office suites, JDE, SQC Pack, and basic computer skills.

DESIRED PROFILE

+ Ability to influence others

+ Results oriented

+ Driving force in safety, quality and cost management

+ Excellent written and oral communication skills

+ Ability to speak in front of a large audience

+ Anticipates the needs and problems while creating solutions

+ Is curious, inquisitive, innovative, never satisfied with the status quo

+ Greets challenge and change as an opportunity

+ Has courage and confidence to take risks and learn from mistakes

+ Inspires, motivates and collaborates with others

+ The ability to effectively shift priorities and work at a rapid pace required

+ Must possess critical thinking and problem solving skills and self-driven

+ Act as a role model and mentor for all employees

WORKING CONDITIONS

Many duties are preformed while standing in the laboratory, as well as, sitting at a desk (e.g. operating a computer, using a telephone, or writing and analyzing data and/or reports, attending meetings). In addition, walking and standing within the manufacturing areas.

Contact

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the " _Know Your Rights: Workplace Discrimination is Illegal" Poster_ . If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-700 and let us know the nature of your request and your contact information.

About Amcor

Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. (https://careers-amcor.icims.com/jobs/35169/quality-assurance-technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834445335)

**Location** _US-GA-GRIFFIN_

**Job ID** _2025-35169_

**Position Type** _Regular Full-Time_

**Category** _Quality Assurance & ISO Management_

**Location : Address** _1201 SOUTH PINE HILL ROAD_