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Company :

Highmark Health

Job Description :

JOB SUMMARY

Amplify Employee Voices and Drive Engagement at Highmark!

As a Senior Talent Product Consultant in the Talent Center of Excellence you will be a driving force in shaping Highmark's talent management strategy and improving employee experience and culture.

This role spearheads projects focused on creating and enhancing our talent management products designed to improve talent engagement and foster a culture of listening, guiding them from initial concept to launch.

A key aspect of this role is collaborating closely with business teams, HR, communications, and marketing teams to ensure these engagement and listening-focused products directly align our talent strategy with our business goals and create a more connected and engaged workforce. This role will analyze data, including engagement scores and performance metrics, to deeply understand Highmark's talent needs and use these insights to anticipate future needs and develop effective solutions that empower employee growth and contribute to company success.

The person in this role ensures our talent management systems integrate effectively and guides product strategy to support overall company objectives. They manage projects involving both internal and external stakeholders to successfully launch new talent management solutions.

As a Senior Product Consultant, this individual contributes to the vision and roadmap for our talent products and services, fostering innovation, growth, engagement, and positive business outcomes. This role oversees the entire product lifecycle, including engagement surveys, from initial design and development through to launch and continuous improvement. A key responsibility will be prioritizing product development to ensure the most critical initiatives are delivered swiftly and effectively.

This individual will also influence leaders across the organization, advocating for the product vision and ensuring alignment with company-wide goals. Furthermore, they will serve as a subject matter expert, sharing knowledge of talent management best practices and product offerings across the department and the enterprise, ensuring Highmark has the enterprise systems, tools and processes in place for our leaders to effectively listen to and engage its workforce, generating actionable insights that drive a more connected and engagement environment. This also includes ensuring regulatory compliance and addressing legal considerations.

ESSENTIAL RESPONSIBILITIES

+ Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

+ Strategic oversight and direction of internal resources and third parties/vendors for execution of deliverables, including management of program team if applicable. Manage program resources, relationships and communication with project team, participants, customers, executive sponsor(s), steering committee(s), and other stakeholders.

+ Develop program strategy, scope, goals, objectives and metrics ensuring they align with the talent and organizational strategy and drive continuous improvement initiatives. Create and maintain program budget. Ensure on time execution of all deliverables. Create and maintain comprehensive project documentation accounting for the design and end to end process of the program.

+ Perform research and build external relationships to gain industry best practice knowledge and partner closely with other HR Journeys, HR Talent Engagement Leads, and key business leaders to ensure commitment to accelerated pipeline development through: competitive compensation practices, challenging assignments, best-in-class assignment managers, coaches, and mentors, and accelerated placement upon graduation.

+ Other duties as assigned or requested.

EDUCATION

Required

+ Bachelor's Degree in Human Resources or related field

Substitutions

+ 6 years of related and progressive experience in lieu of Bachelor's degree

Preferred

+ Master's Degree

EXPERIENCE

Required

+ 5 years of Project or Program Management

Preferred

+ 7 years of Project or Program Management

+ 5 years in Learning and Development **OR** Talent Management

LICENSES or CERTIFICATIONS

Required

+ None

Preferred

+ None

SKILLS

+ Strategic Planning & Innovation

+ Executive Presence

+ Influencing Without Authority

+ Facilitation

+ Operational Excellence

+ Delegation

+ Organizational Savvy

+ Coaching And Developing Others

+ Customer Focus

+ Program Management

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Frequently

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Never

**_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._

**_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._

_As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy._

_Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at [email protected]

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J263655