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Summary You will serve as an IT SPECIALIST (SYSADMIN/INFOSEC) in the Waterfront Field Support (10942), Waterfront & Productions Information Technology (IT) Support Division (1094), Information Technology & Cybersecurity (ITACS) Office (109) of NORFOLK NAVAL SHIPYARD. Responsibilities You will be responsible for analyzing, diagnosing, and correcting recurring and emergency problems and faults in order to restore normal operations. You will monitor and analyze applicable hardware and software resources and logs for issues to recommend and implement solutions that correct and improve conditions and optimize efficiency of the system. You will perform maintenance and enhancements of information systems security programs, databases, and develop and implement programs through data plans and analysis. You will ensure the secured network is in compliance with applicable IA policies and regulations regarding systems and network security, and that protection is commensurate with the assigned NIST IA Level. You will implement required lifecycle maintenance for hardware and software within the Branch’s area of responsibility. You will develop and document Standard Operating Procedures for cognizant area of responsibility, storage devices, and backup devices. You will develop and implement procedures and guidelines to govern quality control and assurance of IT production operations. Requirements Conditions of Employment Qualifications Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1. Experience in Storage Architecture and skill in implementation, maintenance, and monitoring of storage systems. Maintain databases and web technologies, including Microsoft SQL Server and Internet Information Services (IIS). Knowledge of CITRIX and Red Hat UNIX, including command line input. 2. Experience with Virtual Servers and Workstation software / hardware infrastructure such as VMWARE ESX, Windows Hyper-V, or VMWARE VDI. The ability to use the latest Windows Active Directory Infrastructure, including Group Policy administration, Enterprise Domain maintenance and DNS maintenance. A clear understanding of Microsoft Windows environments, workstations, and Windows servers. Proficiency in use of Windows PowerShell for Active Directory and server maintenance. 3. Experience with the latest enterprise level Backup Software technologies, such as Backup Exec or Symantec NetBackup. Extensive knowledge of and competence in various troubleshooting methods using structured analysis principles for analyzing and diagnosing miscellaneous equipment problems. Knowledge and understanding of all IT related services and functions for the shipyard and the principles and methods for integrating hardware and software system components. 4. Experience communicating effectively both orally and in writing; possess excellent analytical skills and has the ability to interface effectively with senior management and diverse user groups to include oral/ visual presentations. Experience with providing advice and guidance on a wide range and variety of complex IT issues; interpreting and applying IT policies, standards, and guidelines. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy. If you opt-in and are referred on a certificate, your resume will be available to other hiring managers for 180-days from the date the job announcement closes. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf This position is subject to work an uncommon tour, including nights, weekends, and holidays to meet mission requirements. Overtime or night differential pay and/or unusual duty hours may be required. This position requires rotating shift work. PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/career-transition/ Military Spouse Preference applicants will be placed at the highest grade for which they have applied and are determined Best Qualified (BQ). A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.