• Insurance Experience Consultant

    COOLSOFT (Madison, WI)


    Insurance Experience Consultant

     

    (Jobs in Madison, WI)

     

    Requirement id 153603

     

    Job title Consultant

     

    Job location in Madison, WI

     

    Skills required Bachelors Degree, Written And Verbal Communication Skills, Technical Writer, Insurance Experience

     

    Open Date 28-May-2025

     

    Close Date

     

    Job type Contract

     

    Duration 12 Months

     

    Compensation DOE

     

    Status requirement ---

     

    Job interview type ---

     

    Email Recruiter:coolsoft

     

    Job Description Consultant: Bachelors Degree, Written And Verbal Communication Skills, Technical Writer, Insurance Experience

     

    Start Date :7/14/2025

     

    End Date :06/30/2026

     

    Submission Deadline :6/4/2025 at 4:00 PM CST.

     

    Client Info: ETF

    Note:

    * Interview Process: Via MS Teams. PLEASE NOTE: A real-time screenshot photo of the candidate MUST be uploaded to candidates bid in order to accept an interview request. Please see "ETF Realtime Photo Requirement & Instructions" document in the Attachments section of this posting for details.

    * Duration: 6/30/2026, likely to be extended

    * Onsite or Remote? Candidates must be CURRENT WI residents. No relocation allowed. The selected hire will be required to come onsite in Madison periodically, but the majority of work will be done remotely from within the state of Wisconsin.

    Description:

    The Department administers numerous benefit programs for current, inactive, and retired public employees and their beneficiaries. The benefit programs include the Wisconsin Retirement System, group health insurance, group life insurance, deferred compensation, employee reimbursement account, income continuation insurance, long-term disability insurance, duty disability, and long-term care insurance. This position will be responsible for developing detailed worker procedures documentation for changed business processes resulting from technology modernization and other changes, updating instructional manuals and informational brochures in plain language.

    Qualifications:

    **We prefer the candidates be in-state to attend periodic meetings person. Remote work is available for majority of time.

     

    An acceptable candidate will have extensive experience writing technical policies and procedures and translating complex information into plain language in the insurance or other employee benefits administration field or a related area. Candidates must be able to collaborate with varying audiences and work independently to effectively prioritize and manage completion of their workload. The work requires judgment, initiative, and problem-solving ability. Other specific qualifications include:

     

    • Ability to develop text and visual representations for large volumes of complex procedure documents meeting organizational standards.

    • Experience writing user-friendly content that meets the needs of the target audience.

    • Experience maintaining and updating technical documents.

    • Experience creating content to educate and instruct an audience with varying levels of baseline knowledge about a complex subject.

    • Experience curating and organizing information into reference documents.

    • Ability to evaluate current content and identify opportunities for process and procedure improvements.

    What we are looking for:

    Someone with 5 years or more experience in the insurance and other employee benefits administration field or a related area. The individual will perform a variety of tasks in collaborating with a variety of subject matter experts to gather information, reviewing screens and process and data flows in multiple technology tools, and working independently to develop effective detailed worker procedures and instructional materials such as manuals and informational brochures in plain language.

    Required Skills:

    • Bachelors degree or comparable professional experience in insurance and other employee benefits administration or related field

    • 5 or more years of experience as an effective technical writer, including writing documentation and procedural materials for multiple audiences

    Preferred Skills:

    • Superior written and verbal communication skills, with a keen eye for detail

    • Proven ability to handle multiple projects simultaneously, with an eye for prioritization

    • Self-motivated, self-disciplined, and able to work with minimal supervision<

     

    Call502-379-4456 Ext 100for more details. Please provide Requirement id: 153603 while calling.