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Inv…Director Continuity of Treatment Office - Health Professional VII

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Inv…Director Continuity of Treatment Office - Health Professional VII

Salary

$103,380.00 - $144,720.00 Annually

Location

Pueblo, CO

Job Type

Full Time

Job Number

IIB 02429 05/25/2025

Department

Colorado Department of Human Services

Division

OBH (Office of Behavioral Health)

Opening Date

05/28/2025

Closing Date

6/15/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

1600 W 24th St, Pueblo, CO 81003, USA

FLSA Status

Exempt; position is not eligible for overtime compensation.

Department Contact Information

randy,[email protected]

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position is open only to Colorado State Residents

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

Scheduling Note: Monday through Friday 8-5 must be available to take off-hours calls and cover the Administrator on call when scheduled.

About the Continuity of Treatment Department

The purpose and goals of the Continuity of Treatment Department is to enhance, increase and support treatment programming in all CMHHIP patient units by managing clinical staff call-offs and deployment in order to minimize clinical treatment and activity cancellations. The goal of the department is to maintain clinical staffing levels, which will assist with patient stabilization, treatment and discharge preparedness. The department provides clinical training and education on specific treatment approaches and therapeutic and group facilitating skills to mental health clinicians and other clinical staff within the hospital to enhance patient treatment outcomes. The work unit develops and implements staffing systems to ensure treatment and activities are ongoing and not canceled. The department tracks group/activities compliance, clinical staff call-off and backfill data, as well as data on treatment/activity group cancellations. The department maintains all clinical programming schedules, staff schedules, curriculum and protocols. The department aids the units in developing patient group attendance tracking systems, as needed and requested. Staff has an understanding of and experience working with patients with mental health issues, substance abuse issues, developmental disabilities, physical handicaps, legal issues and multiple psychiatric diagnoses. The legal status of patients may include incompetent-to-proceed, competency exams, not guilty by reason of insanity, short-term or long-term admission, or long-term extension. The unit goal is to assist in treating the severely mentally ill, return them to their optimal level of functioning and assist them in returning to the community as appropriate.

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Description of Job

About the Position:

The HP VII, Director, is a new position developed within the newly designed Continuity of Treatment Office (CoT) under the direction of the Chief Executive Officer. The Director is responsible for the continued office development, and fiscal management of the office budget, and has direct oversight of the office and staff by providing direction, guidance and decision-making of the day-to-day operations.

The position directs and guides the development and ongoing processes of the office. It is responsible for ensuring the Active Treatment Program Manual and all relevant clinical policies are followed as part of the office development.

Primary responsibilities are to:

1. Develop the office to enhance, increase, and support patient treatment programming in all the CMHHIP patient units by utilizing CoT staff who include: Health Professionals I and II; Mental Health Clinicians I and II, Licensed Professional Counselors, Social Workers and a Training Specialist

2. Provide group coverage by CoT staff for clinical employee call-offs to decrease patient group cancellations.

3. Directly collaborate with treatment teams to develop and maintain all master schedules within the office, as well as problem-solve coverage issues

4. Collaborate with Clinical Department Directors, Program Support Directors, and Executive Leadership to identify and problem-solve challenges directly related to implementing and following the Active Treatment Program Manual, program scheduling issues, treatment hours for patients and ensuring programming meets the clinical needs of patient population, diagnosis, and legal status

5. Ensure tracking systems and data are relevant to the office and executive leadership for ongoing improvement and development of the CoT office and support to the clinical departments

6. Provide direct supervision of key managers in the office: Clinical Educator (Training Specialist), Clinical Manager (HPVI), Administrator V and Program Assistant II

7. Collaborates with all CMHHIP programs and departments

8. Provide recommendations, updates and/or write policies governing clinical treatment program processes

Job Duties

Management and Daily Operations

+ Provides the day-to-day operational, administrative and fiscal oversight of the office with the goal of providing clinical staffing support to all patient care units in order to enhance, increase and support patient treatment programming. This is accomplished by CoT staff being appropriately deployed to units to cover groups/activities in in the absence of the primary unit group facilitators

+ Ensures, through the Clinical Educator, that clinical training and education on specific treatment approaches, therapeutic modalities, consultation and group facilitating skills are provided to all staff in the CoT office and other clinical staff within the hospital as requested

+ Oversees the development and implementation of clinical staffing systems to ensure treatment and activities are ongoing and not canceled

+ Reviews and analyzes all reports related to CoT data systems that track group/activities compliance, clinical staff call-offs, backfill data, and data on treatment/activity group cancellations

+ Ensures the office maintains all clinical programming schedules, staff schedules, operational protocols and group tracking systems, and developed curriculums provided for the clinical staff throughout the hospital

+ Coordinates and collaborates with other clinical departments to address and problem-solve issues and concerns. The Director of the Continuity of Treatment Office, along with key CoT management staff and assistance from Program Support Directors/Managers, Dept Clinical Directors, and unit providers is responsible for developing and implementing program schedules and ensuring programming meets the needs of patients

+ Collaborates directly with Clinical Department Directors, Program Support Specialists, Quality Management (QM), Hospital Operations and CMHHIP Executive Committee (EC) members to enhance and maintain the mission of the CoT office

+ Responsible for keeping updated knowledge, implementing and complying with guiding regulatory policies and procedures (CMS, TJC, CMHHIP, CDPHE, CDHS, etc)

+ Required to round with treatment teams and oversight of CoT staff facilitating groups on the units

+ Participates in policy review and development, program and staff competency development, and development of position descriptions

+ Provides guidance and support to all CoT staff members to ensure clinical services are provided with the highest level of professionalism, integrity and quality and meets all regulatory compliance

+ Responsible for the direct supervision and performance management of the positions directly under the HP VII

+ Ensures subordinates provide quality supervision and performance management of CoT staff

+ Provides required written documents/reports and a plan of correction responses as directed by the CEO or Director of Quality Management

+ Analyze data, provide strategies for improvement, have the ability to communicate, problem-solve with line staff and at the executive level and provide solid recommendations to clinical program staff and to the executive committee for improvement to programming and processes

+ Directly responsible for the ongoing development of the Continuity of Treatment office to ensure it meets/exceeds the expectations of the Quality Assurance Project Initiatives, the Active Treatment Program Manual and new tasks/duties as directed by the Chief Executive Officer. As directed by the CEO, the position may be assigned as an Administrator on Call

Supervision

+ Delegated ‘Appointing Authority’ with ‘level’ specific responsibilities as outlined by CDHS and as assigned by the Chief Executive Officer

+ Accountable for actions and decisions that may directly impact pay, status, and tenure of direct reports; prepares documentation for corrective and disciplinary actions; initiates performance improvement plans; signs performance plans and appraisals; and resolves informal/formal grievances

+ Initiates and/or delegates the hiring process, interviews applicants, and implements hire, promotion, or transfer

+ Direct supervision of the Clinical Educator, HP VI (Clinical Manager), Administrator V, and PA II. The position has overall indirect supervision of all staff in the Continuity of Treatment Office. The position, in accordance with State Board Rules and Partnership Agreement guidelines, may temporarily assign duties to meet the business needs of the office

+ Required to assist with transporting patients to treatment sites or on outings. This may be done with another CoT staff as part of supervision

Collaboration, Coordination, Meeting Facilitation

+ Responsibility and obligation to initiate and maintain full collaboration and coordination with the Executive Committee, Program Support Directors and their direct reports, Clinical Department Directors, Quality Management, and any other CMHHIP departments

+ Responsibility and obligation is to ensure collaborative meetings occur to continue the development of quality and quantity of patient treatment and care; and to maintain sustainability and accountability of the Continuity of Treatment office as directed by the CEO and the Active Treatment Program Manual

+ Organizes and/or provides training to clinical departments on CoT initiatives/processes

+ Demonstrates excellent active listening and communication skills; promotes an environment of professionalism and inclusiveness when addressing issues and problem-solving; respects the expertise and experience of others when problem-solving in order to reach mutually agreed upon solutions

Other Duties as Assigned:

+ Other duties as may be assigned

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

Experience Only:

Ten (10) yearsof relevant experience in an occupation related to the work assigned to this position

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned to this position equal to ten (10) years

Preferred Qualifications:

+ BA/MA degree ( Behavioral Health Sciences; Criminal Justice)

+ Master’s Degree in Organizational Leadership, Public Health, Health Administration, Public Administration, or Health Science; Certificate in Project Management

+ Five (5) yearsexperience in supervision

+ Five (5) yearsexperience working with a psychiatric or forensic population in an inpatient setting

+ Two (2) yearsexperience in program/office development

+ Three (3) yearsdeveloping data driven processes and/or operations

Conditions of Employment:

+ Full Background - CBI name check and fingerprint check, ICON Colorado court database, Medicare fraud database, Reference Checks, Professional License verification (licensure requirements), Drug Screen, PREA (Division of Youth Services), Trails check (direct contact with children), CAPS (direct contact with adults – Mental Health Institutes, Regional Centers, Veterans Community Living Centers)

+ Travel- May be required to attend off campus meetings; assist in transporting patients

+ Influenza and other vaccines as required by the State of Colorado or the Facility

+ Current/Valid and unrestricted US Driver's License

+ Previous state employee work experience preferred

+ Former State employees who were disciplinarily terminated or resigned in lieu of termination must (1) disclose that information on the application (2) provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position, (3) provide the employee number from the applicant’s prior State employment. Absent extraordinary circumstances, prior disciplinary termination or resignation in lieu of termination, and failure to provide this information will disqualify the applicant from future State employment with CDHS.

Appeal Rights:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov ; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

How to Apply (https://cdhs.colorado.gov/information-for-job-applicants#how-to-apply)

The Assessment Process

For additional recruiting questions, please contact [email protected].

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

+ Medical and dental health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage

+ 11 paid holidays per year plus vacation and sick leave

+ BenefitHub state employee discount program

+ Employee Wellness program MotivateMe

+ Excellent work-life programs, such as flexible schedules, training and more

+ Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791.

~THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER~ (https://cdhs.colorado.gov/information-for-job-applicants#eoe)

Toll Free Applicant Technical Support

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

The bottom of this job announcement provides links to additional information on how to apply, the assessment process, toll free applicant technical support, and about how the State of Colorado is an equal opportunity employer. Please acknowledge below that you have read the information provided in these links.

+ This information is available to me and I have read this information.

+ I am unable to access the links with this information on the job posting. (If you select this option, please contact the recruiter, whose information is listed on this announcement, so that they can send this information directly to you.)

02

Your legal name is used in the hiring process for background checks. Did you use your full legal name in your application? If not, please update your information before submitting your application.

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03

If you are a current or former State of Colorado employee, please list your employee number (starts with 997...). Failure to provide this requested information may render your application incomplete, and you may no longer be considered for the position.

04

Former State employees who were disciplinarily terminated or resigned in lieu of termination must disclose the information on the application. In the space below, please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

05

If you are a former or current state employee, please identify what state agency you work(ed) with and how many years of relevant state service you have related to the position you are applying for. (Ensure this is listed on your application under work experience).

06

Do you have a master’s degree in Organizational Leadership, Public Health Administration, Public Administration or Health Science? If so, please include the following: Degree Type Institution and date you received your master’s degree

07

Do you have a certificate in Project Management?

08

How many years of experience do you have supervising staff (please describe where this is indicated in your application)?

09

How many years of experience do you have working with a forensic or psychiatric population in an inpatient setting, and where did you obtain this experience (please describe where this is indicated in your application)?

10

How many years of experience do you have with program or office development, and where did you obtain this experience (please describe where this is indicated in your application)?

11

How many years of experience do you have developing data-driven processes and/or operations, and where did you obtain this experience (please describe where this is indicated in your application)?

Required Question

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