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Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.

Who We Are: Wolters Kluwer: The world is a big place, find your place here. (https://youtu.be/OZ2kSzAaXK4?si=sDgZ7DZUbMnBddMq)

About ELM Solutions: Enterprise Legal Management Software | ELM Solutions | Wolters Kluwer (https://www.wolterskluwer.com/en/solutions/enterprise-legal-management)

What We Offer: 

The Account & Relationship Manager role offers growth potential opportunities, professional development, an engaging team environment, and amazing benefits.

What You'll be Doing:

As the Account & Relationship Manager, you will partner with our existing Senior Account Managers in growing existing business within the insurance industry, in the _Philadelphia area_ .

Wolters Kluwer’s ELM Solutions (Enterprise Legal Management) provide a comprehensive suite of tools that address the growing needs of corporate legal operations departments to increase operational efficiency and reduce costs. Corporate legal and insurance claims departments trust our innovative technology and end-to-end customer experience to drive world-class business outcomes. You will report to the Account & Relationship Management Manager within ELM of Wolters Kluwer.

Key Tasks: 

+ Manage relationships with key and high-value accounts.

+ Develop strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports

+ Answer client queries, interact with production daily, and identify new business opportunities among existing customers

+ Liaise with cross-functional internal teams (including Production, Projects, Customer Service, Product Development, and Sales departments) to improve the entire customer experience

+ Ensure client campaign deliveries and complete follow-through activities

+ Develop and execute multi-channel, in-depth integrated proposals and programs leveraging the company's print, digital and online assets

You're a Great Fit if You** **Have/Can:

+ Strategic Sales Planning: Expertise in planning and implementing sales strategies.

+ Bachelor’s Degree or equivalent relevant experience

+ 1+ years working in Account Management or Sales or other equivalent experience

+ Basic understanding of business, financials, products/services and the market

+ Excellent communication (both written & oral) and presentation skills

+ Ability to follow a sales plan and manage resources accordingly

+ Travel will be up 25% within the US and Canada

We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference

Additional Information:

Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life, including **Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave** . Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html

**Diversity Matters:** Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries, divisions and customer/departments is an Equal Opportunity / Affirmative Action employer.

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.

_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.