• DC Order Coordinator

    Henkel (Geneva, NY)


    DC Order Coordinator

     

    _About_** **_this_** **_position_

     

    At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow.

     

    This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world.

     

    Dare to learn new skills, advance in your career and make an impact at Henkel.

    What you´ll do

    + Process customer orders and stock transfer orders (STOs) in the Warehouse Management System (WMS) to generate clear and accurate instructions for warehouse fulfillment.

    + Verify customer delivery dates, instructions, and special handling requirements before releasing orders to the warehouse.

    + Monitor product availability and report shortages or potential issues. Take corrective actions to maintain a high order fill rate.

    + Communicate daily with OTC, Sales, Marketing, and Planning teams to expedite order resolution and optimize sales and service performance.

    + Review and verify shipping documentation for accuracy, ensuring alignment with transportation methods, shipping conditions, and customer requirements.

    + Arrange and prepare shipments using approved carriers while ensuring compliance with internal and external standards.

    + Coordinate closely with distribution center personnel to align shipping schedules, pick-ups, and any special customer handling needs.

    + Maintain organized and detailed files for each customer and country, including special instructions and historical notes.

    + Support customer service and other business teams by helping resolve customer inquiries or shipment issues.

    + Assist in updating standard operating procedures and conducting personnel training to meet site and compliance requirements.

    + Execute non-customer order-related shipments such as raw materials, chemicals, returns, and other consignment deliveries as required by the business.

    What makes you a good fit

    + High School Diploma or GED equivalent

    + Associate or Bachelors Degree a plus

    + Order Processing Systems

    + Shipping & Logistics Knowledge

    + Data Entry Accuracy

    + Time Management

    + Attention to Detail

    + Problem Solving

    + Process Improvement

    + Customer Service

    + Team Coordination

    + Clear Written & Verbal Communication

    + Conflict Resolution

    + Microsoft Office Suite, Excel, Power Point, ERP and WMS experience necessary.

    + Two to five years transportation experience preferred.

    + All lifting must comply with OSHA standards.

    Some benefits of joining Henkel

    + **Health Insurance:** affordable plans for medical, dental, vision and wellbeing starting on day 1

    + **Work-Life Balance:** Paid time off including sick time, vacation time and holiday time

    + **Financial:** 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement

    + **Family Support:** 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships

    + **Career Growth:** skill development programs, promotional opportunities and tuition reimbursement

     

    The salary for this role is **$18.00-$20.00** . This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.

     

    Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral.

     

    Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

     

    **JOB ID:** 25080472

    **Job Locations:** United States, NY, Geneva, NY

    **Contact information for application-related questions:** [email protected]

     

    Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.

     

    **Application Deadline:** As long as the vacancy is listed on our Career Site, we are happy to receive your application

    **Job-Center:** If you have an application already, you can create or log in to your accounthere (https://henkel.csod.com/ats/careersite/login.aspx?c=henkel&site=1&lang=en-US&returnurl=~/ux/ats/careersite/1/home/requisition/72354?c=henkel&lang=en-US) to check the status of your application. In case of new account creation, please use your email address that you applied with.

     

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    How is work at Henkel