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Details

**Open Date** 05/28/2025

**Requisition Number** PRN42044B

**Job Title** Manager, Student Services

**Working Title** Manager, Student Services

**Job Grade** E

**FLSA Code** Administrative

**Patient Sensitive Job Code?** No

**Standard Hours per Week** 40

**Full Time or Part Time?** Full Time

**Shift** Day

Work Schedule Summary

Monday – Friday 8-5

**VP Area** Academic Affairs

**Department** 02318 - STUDENT SUCCESS HUB

**Location** Campus

**City** Salt Lake City, UT

**Type of Recruitment** External Posting

**Pay Rate Range** 39300 to 72700

**Close Date** 06/30/2025

**Priority Review Date (Note - Posting may close at any time)** 06/06/2025

Job Summary

The Scholarship Administrator & Academic Program Manager serves in a dual capacity for the Colleges and Schools of Liberal Arts and Sciences ( LAS ) at the University of Utah, which includes the College of Humanities, College of Science, College of Social and Behavioral Science, and the School for Cultural & Social Transformation. This position oversees scholarship programs while coordinating academic scheduling across multiple departments within these four colleges/schools. As an integral part of the LAS shared services initiative, this position supports student success through financial assistance management, contributes to effective academic programming, and enhances coordination in alignment with the University of Utah’s Impact 2030 strategic goals.

Responsibilities

Key Responsibilities

_Scholarship Administration (50%)_

+ Administer scholarship programs across all four LAS colleges/schools, ensuring consistent processes while respecting each unit’s unique academic culture and mission

+ Coordinate selection committees and review processes, as needed, in collaboration with department chairs and college deans

+ Manage scholarship budgets and fund allocations in compliance with award decisions made by individual colleges/units, donor intentions, and University of Utah policies

+ Develop and maintain scholarship application platforms and review systems consistent with university standards

+ Partner with the University of Utah’s Financial Aid Office, University Advancement, and individual college departments

+ Create and implement efficient scholarship marketing, application, and awarding processes

+ Generate comprehensive reports on scholarship distribution, demographics, and outcomes for LAS leadership

+ Ensure compliance with institutional policies and applicable regulations

+ Serve as the primary point of contact for scholarship-related inquiries from students, faculty, and staff

_Academic Program Management (50%)_

+ Coordinate academic course scheduling across departments within the four LAS colleges/schools

+ Collaborate with department chairs, college schedulers, and the University Registrar to optimize classroom utilization and avoid scheduling conflicts

+ Monitor enrollment patterns and work with academic departments to adjust course offerings based on student demand

+ Maintain accurate course information in university systems, including CIS and Canvas

+ Create reports and visualizations of scheduling data to inform strategic planning

+ Coordinate with the University’s space management team to ensure appropriate classroom assignments

+ Support department chairs and deans with academic program assessment and improvement

Minimum Qualifications

Bachelor’s degree in a related area or equivalency (one year of education can be substituted for two years of related work experience).

Four to six years of progressively more responsible management experience. Background knowledge of hiring department’s area of specialization in order to analyze, plan and draw conclusions for recommendations to superiors. Demonstrated leadership skills in planning and directing employees and processes in order to effectively monitor and develop subordinates and to ensure the smooth operation of department. Master’s degree in a related area may be preferred.

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.

Preferences

Skills & Competencies

+ Exceptional organizational skills with ability to manage multiple programs and projects simultaneously

+ Detail-oriented with strong commitment to accuracy and confidentiality

+ Excellent written and verbal communication skills

+ Problem-solving abilities and strategic thinking

+ Proficiency with university systems including CIS , Canvas, and Microsoft Office suite

+ Ability to collaborate effectively with various stakeholders including students, faculty, donors, and administrators

+ Adaptability and flexibility in supporting the evolving shared services model across LAS units

**Type** Benefited Staff

Special Instructions Summary

To Apply

Please submit a cover letter, resume, and contact information for three professional references through the University of Utah’s job portal. Review of applications will begin immediately and continue until the position is filled.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.

All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action ( OEO /AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu

https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.