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Business Development Representative
- Lovering Auto Group (Nashua, NH)
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Job Title: Business Development Center (BDC) Representative
Company: Lovering Auto Group
Employment Type: Full-Time
Position Overview:
Are you passionate about customer service and driven by results? Do you have excellent communication skills and a desire to grow in the automotive industry? Join our team at Lovering Volvo Cars Nashua.
We are seeking a motivated and enthusiastic BDC Agent to be the first point of contact for potential customers and help drive business growth through outbound calls, inbound lead management, and appointment setting.
Pay:
- $40,000 - $60,000 annual compensation depending on skill and experience.
Key Responsibilities:
- Respond promptly to internet, phone, and chat inquiries from potential customers.
- Make outbound calls to follow up with leads and schedule sales appointments.
- Maintain detailed and accurate records of customer interactions in our CRM system.
- Work closely with the sales team to coordinate customer visits and ensure a seamless experience.
- Meet and exceed monthly performance goals and KPIs.
- Provide exceptional customer service that reflects the premium Volvo brand.
Qualifications:
- Previous experience in sales, customer service (e.g., waiters/waitresses, cell phone sales reps, etc.), or business development preferred (automotive experience a plus).
- Strong communication and interpersonal skills.
- Goal-oriented with a proven ability to meet targets.
- Proficient in CRM systems and Microsoft Office Suite.
- Ability to work independently and as part of a team.
What We Offer:
- Family business that provides a supportive and collaborative work environment.
- Competitive compensation and commission structure.
- Comprehensive benefits package, including health, dental, and retirement plans.
- Opportunities for professional development and growth within the dealership.
- 3 weeks paid time off.
How to Apply:
If you are ready to take your career to the next level and be part of a reputable Volvo dealership, please submit your resume.
Join us in driving forward the future of automotive excellence!
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