• Patient Access - Intake Specialist

    UNC Health Care (Rocky Mount, NC)


    Description

    Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

     

    UNC Health Nash, an affiliated member of the UNC Health system, invites passionate healthcare professionals to join our esteemed team. Governed locally, we proudly serve a diverse patient base, spanning Nash, Edgecombe, Halifax, Wilson Counties, and beyond. With a steadfast commitment to elevating community health through exceptional care, we prioritize excellence, compassion, and innovation, ensuring every individual receives the highest standard of support. Joining our team means becoming an integral part of our dedication to wellness, where we constantly strive to redefine excellence in healthcare through state-of-the-art facilities and pioneering programs. Join us in this transformative journey, where your contributions will make a lasting impact on our community's health and wellbeing.

    Summary:

    The Patient Access Intake Specialist is responsible in ensuring that patient access processing is performed in accordance with procedure and documented in a timely and accurate manner for Emergency, Observation, Inpatient, and Outpatient patient classes. This performance must meet the departmental/organizational driven outcome targets to continue the revenue flow cycle of clean claims and point of service cash collections. These functions includes, but not limited to, patient identification, department-based arriving, admitting, or check-in procedures, scheduling, pre-registration, registration, insurance verification, authorization, pre-notification, and financially securing accounts while complying to the Emergency Medical Treatment & Labor Act (EMTLA).

    Responsibilities:

    1.Patient Access Prerequisites

     
     
     
     
     

    2.Point of Service (POS) Collection Products, Services, and Securities

     
     
     

    3.Data Accuracy

     
     
     

    4.Communicates with Patients and Families

     
     
     

    5.Auditing

     
     

    6.Maintains Regulatory Compliance Documents

     
     

    7.Issue Resolution

     
     

    8.Other Duties as Assigned

     
     

    Other information:

    Education Requirements:

    + High School Diploma or GED

    + Associates or Bachelor’s Degree in Arts/Business. Course work in medical terminology or medical insurance preferred.

    Licensure/Certification Requirements

    + None

    Professional Experience Requirements:

    + 2 years of experience in Healthcare/Medical-Admissions. Patient financial services experience in a professional or healthcare setting.

    + 2 – 5 years of prior experience in hospital operations management and/or revenue cycle preferred.

    Job Details

    Legal Employer: Nash Hospitals

     

    Entity: Nash UNC Health Care

     

    Organization Unit: NGH Registration Discharge

     

    Work Type: Full Time

     

    Standard Hours Per Week: 40.00

     

    Work Assignment Type: Onsite

     

    Work Schedule: Day Shift

     

    Location of Job: NASH HC

     

    Exempt From Overtime: Exempt: No

     

    Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.