• Administrative Assistant II - Westwood,…

    UCLA Health (Los Angeles, CA)


    Description

    The Department of Ophthalmology's Retina Division is seeking a reliable and detail-oriented Administrative Assistant to support daily clinic operations and deliver excellent patient service. Responsibilities include, but are not limited to:

     

    + Answer telephones and evaluate calls for appropriate routing, take accurate messages

    + Perform patient check-in/out

    + Collect co-pays and process patient payments

    + Prepare external and interdepartmental billing documents

    + Schedule patient appointments

    + Request and verify authorizations are in place prior to services being rendered

    + Track status of patients' test or imaging

     

    Salary Range: $25.60-36.33 HourlyQualifications

    Required:

    + One year of experience working in medical office/teaching hospital scheduling appointments and performing patient billing.

    + Experience in ophthalmology.

    + Familiarity with current patient billing practices including private and governmental plans.

    + Excellent communication skills.

    + Excellent interpersonal skills, which promote pleasant and effective communications with patients, staff and doctors.

    + Flexible personality and the ability to adapt to changing needs of department.

    + The ability to interact calmly and effectively with patients with difficult personalities.

    Preferred:

    + Bilingual in Spanish

    + The ability to perform hands-on care preparing patients for angiographic studies and visual fields.

     

    UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.