"Alerted.org

Our client, a leader in digital label printing solutions, is seeking a Technical Support & Product Specialist to join their team. As a Technical Support & Product Specialist, you will be part of the Customer Support Department, providing essential assistance to clients utilizing advanced digital label printers. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a strong technical aptitude which will align successfully in the organization.

**Job Title:** Technical Support & Product Specialist

**Location:** Milpitas, CA

**Pay Range:** $26.00-30.00/hr

What's the Job?

+ Provide front-line phone support for customers using digital label printers.

+ Guide customers through the installation process of their equipment.

+ Assist customers in troubleshooting and resolving technical issues.

+ Document customer interactions and track problem-solving processes.

+ Conduct product training for customers and resellers as needed.

What's Needed?

+ Strong communication skills to effectively assist and educate customers.

+ Technical knowledge of industrial inkjet color printers and related software.

+ Ability to document and track customer interactions accurately.

+ Willingness to travel to client sites and trade shows (10%-20% of the time).

+ Experience in customer service or technical support is a plus, but not required.

What's in it for me?

+ Opportunity to work with cutting-edge digital printing technology.

+ Gain valuable experience in technical support and customer service.

+ Collaborate with a diverse team of professionals in a supportive environment.

+ Potential for career growth within a dynamic company.

+ Engage with clients and make a direct impact on their business success.

Upon completion of waiting period associates are eligible for:

+ Medical and Prescription Drug Plans

+ Dental Plan

+ Supplemental Life Insurance

+ Short Term Disability Insurance

+ 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.