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Description

Shopbop is looking for a motivated, detail-oriented individual to join our Studio Operations Team. This entry-level role supports internal and external customers by managing all inventory moving in and out of the photo studio. In addition to managing and prepping all inventory, other responsibilities may include: returning and repackaging products from shoots, organizing supplies, troubleshooting issues, assessing damage, repairing products using basic textile skills, identifying vendor defects, and communicating with the Studio and FC teams.

The ideal candidate will have an awareness of the Shopbop brand, the products we carry, and is motivated to deliver quality for customers while handling competing priorities

Key job responsibilities

Key job responsibilities

Prep all inventory coming into or out of the studio, including steaming, shoe taping, preparing inventory labels, etc.

Inspect and repackage all inventory leaving and returning to the studio

Package, label, and ship products to our NY studio and/or other content creators

Physically and systematically move product through workflows while using a pallet jack or carts

Act as the primary contact for warehouse staff in locating inventory in the studio and ensure it is returned to the warehouse in a timely manner

Ensure damaged inventory is not available for sale and is routed to the appropriate team

Track, resolve, and communicate issues via the use internal tooling

Continuously seek to improve workflow processes while maintaining current service level agreements

Cross train and support miscellaneous projects, and assist other areas as needed

About the team

Shopbop is the premier online shopping destination for what’s new and what’s next in fashion and style, offering customers around the world the best selection from both established and emerging designers. Working with more than 500 international brands, Shopbop offers customers in 165 countries a selective and nuanced fashion-forward assortment of ready-to-wear and accessories with fast, free global shipping. Shopbop is part of the Amazon.com Inc. group of companies.

Basic Qualifications

THIS IS A 100% ONSITE POSITION

High School diploma or equivalent

A knowledge of materials/fabric types and an awareness of brands Shopbop carries

Working knowledge of MS Office, Excel and ability to learn new computer applications

Ability to work under pressure, handle competing priorities, and adhere to deadlines independently and as a team

A proven track record of earning trust, delivering results, and high bias for action

Desire to improve processes and a keen eye for detail, accuracy, and organization

Excellent communication and interpersonal skills

Ability to work 8 hours per day, 40 hours per week

Ability to lift and move up to 40 pounds

Ability to steam garments in a hanging position for up to 8 hours per day, 5 days a week

Ability to move supplies and inventory with the use of a pallet jack or carts

Preferred Qualifications

Strong awareness of brands we carry

Previous experience in a photo studio, or other fashion-based operations environment

Previous experience managing inventory

Experience steaming fabrics, taping shoes and/or refurbishing products (sewing, cleaning, etc)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.