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Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.

Role Summary

Splunk is seeking a highly motivated, inherently curious, results oriented individual to join our dynamic pre-sales team. In this role you will be a technical expert for Public Sector SLED (State and Local Government agencies and Higher Education) customers. Splunk SEs will be able to answer technical inquiries from customers regarding Splunk technology, features, solutions, and applications as well as articulate Splunk technology and product positioning to both business and technical users. You will identify all technical issues of your assigned accounts to assure complete customer happiness through all stages of the technical sales cycle, and you should also establish and maintain positive relationships with our customer's technical staff.

Meet the Team

We support Splunk customers in the Southeastern United States. Through we tend to stay in our local geographies, we do support and cover each one another throughout the region.

Responsibilities

+ Develop deep understanding of the customers infrastructure, adjacent organizations, activities, and their respective use cases.

+ Drive enterprise-wide strategic value conversations with line of business owners.

+ Act as technical leader coordinating all strategic and tactical account activities.

+ Collaborate with relevant internal and external resources while maintaining technical leadership before, during, and after any engagement.

+ Demonstrate a proactive approach to technical account ownership.

+ Demonstrate and/or orchestrate Splunk’s products and solutions to customers either on-site or remotely, with a focus on value-based differentiators.

+ Establish and maintain key strategic relationships with IT and MSP partners.

+ Develop and implement technical account plans for top strategic accounts.

+ Organize, coordinate, and complete the technical sales engineering activities for the top strategic customers.

Requirements

+ Experience with crafting and delivering client-ready presentations, whitepapers, discussion documents, and RFP responses that are appropriately scoped, technically accurate, as well as structurally and grammatically precise is preferred

+ Validated experience communicating the business value of a technical solution to varied levels of an organization - CIO, CISO, CTO, technical partners, etc.

+ Committed to delivering software or other technical demonstrations to both technical and non-technical audiences

+ Experience administering Linux and/or Windows systems. Linux expertise is helpful

+ Experience with coding and/or scripting to automate common tasks. (Python, bash, Ruby, etc.)

+ Strong Preference to live in the Carolina's.

Nice-to-have Qualifications

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.

+ Proven experience with Security, ITOA, and/or IOT infrastructures

+ Cloud industry certifications: AWS, Azure, and/or GCP

+ Strong understanding of SIEM and cyber security solutions or is a plus.

+ Prior technical sales / technical services experience for 5+ years is preferred.

+ Practical experience reviewing and drafting responses to State or Federal requests for comment, requests for information, requests for proposals, etc.

+ Prior experience using Splunk in an operational context

+ Experience designing and implementing analytic dashboards or other visualization improvements in a production environment

Base range: $203,800.00 - $ 289,800.00

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.