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Job Summary: Certified Nursing Assistant (CNA) I to work within the credentialed scope of practice. Prepares patient and equipment for exams/procedures. Maintains exam rooms and clinical area. Returns phone messages to patients, pharmacies, etc. Schedules and obtains authorizations for referrals and/or procedures. Maintains patient confidentiality. Supports and functions under the direction of the care team with various office and clinical duties to keep the healthcare practice running efficiently. This includes tasks such as patient intake at office visits, exceptional patient care, documentation, clerical, environmental, and organizational tasks. Provides front office support duties including, but not limited to: greeting and welcoming patients, providing excellent customer service both in-person and over the phone, collecting co-payments, scheduling appointments, updating missing patient demographics, obtaining referrals and pre-certifications, and other clerical duties as assigned.

Qualifications: High School diploma (or equivalent) plus 1 to 2 years of specialized training required. Current CNA I credentials required. Prefer Associate Degree. Candidate must be able to work in a fast-pace environment and multi-task. Must also possess good phone etiquette, customer service skills and be detail oriented. Must have computer experience with proficiency in Word, Excel, and PowerPoint. Epic experience a plus. BLS required.

EOE AA M/F/Vet/Disability