• Medical Scheduler

    Robert Half Office Team (Roseville, CA)


    Description

    We are seeking a detail-oriented and patient-focused Medical Scheduler to join a dynamic healthcare team. The Medical Scheduler plays a critical role in managing appointments, coordinating schedules, and ensuring seamless communication between patients, healthcare providers, and administrative teams. This position requires excellent organizational skills, strong communication abilities, and the capacity to thrive in a fast-paced healthcare environment. This position is onsite.

    Responsibilities

    Appointment Management

     

    + Schedule, reschedule, and cancel appointments for patients across multiple providers and specialties

    + Coordinate with healthcare staff to optimize provider availability and avoid scheduling conflicts.

    + Confirm patient appointments and provide any necessary pre-visit instructions or documents.

     

    Patient Communication

     

    + Serve as the primary point of contact for patients regarding scheduling inquiries and updates.

    + Maintain professionalism and empathy when handling patient concerns or complaints.

    + Ensure compliance with HIPAA and other confidentiality standards in all communications.

     

    Data Entry and System Management

     

    + Input patient information and appointment details accurately into Electronic Medical Records (EMR) systems, such as Cerner or Epic

    + Monitor and update patient records as needed to ensure accurate reporting and billing.

    + Track cancellations or no-shows and follow up to reschedule appointments as needed.

     

    Collaboration with Healthcare Teams

     

    + Work closely with physicians, nurses, and medical office administrators to ensure schedules align with staffing needs and patient care priorities.

    + Assist with coordinating specialist referrals and diagnostic appointments.

    Administrative Duties

    + Perform general office tasks, such as answering phones, scanning documents, and maintaining the waiting room schedule.

    + Provide support to medical office staff when necessary to ensure efficient clinic operations.

    Requirements

    + 1 year of experience in a call center setting

    + OR 2 years clinical experience in a healthcare setting.

    + High School Diploma

    TalentMatch®

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .