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Description We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Monterey, California. In this role, you will provide essential support to ensure smooth operations, including managing customer interactions, handling records, and overseeing team activities. This position offers an excellent opportunity to contribute your organizational and problem-solving skills in a dynamic environment.

Responsibilities:

• Address and resolve customer inquiries and complaints professionally and efficiently.

• Maintain and update database records to ensure accurate and organized information.

• Prepare comprehensive status reports on customer service activities and outcomes.

• Supervise and guide staff members to promote productivity and quality in daily operations.

• Provide administrative support to ensure smooth office functionality.

• Coordinate and communicate with internal teams to address customer-related concerns.

• Monitor and improve customer service processes for enhanced efficiency.

• Assist in drafting and proofreading documents and correspondence as needed.

• Ensure compliance with company policies and procedures in all administrative tasks. Requirements • Previous experience in customer service or administrative roles.

• Strong organizational and multitasking abilities.

• Excellent written and verbal communication skills.

• Proficiency in managing and maintaining database systems.

• Ability to resolve customer issues with professionalism and tact.

• Leadership skills to oversee and support staff members effectively.

• Attention to detail and accuracy in all tasks.

• Familiarity with office software and tools, including word processing and spreadsheets. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .