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Description

We are looking for an organized and detail-oriented Receptionist with expertise in switchboard operations to join our team for a two week contract. This role is based in Aurora, Colorado, and involves managing multi-line phone systems and ensuring seamless communication within the organization. The ideal candidate will excel in customer service while efficiently handling incoming calls and directing them appropriately.

Responsibilities:

• Operate and manage a multi-line switchboard to handle incoming calls efficiently.

• Direct calls to the appropriate individuals or departments based on caller requests.

• Provide excellent customer service by addressing inquiries courteously and effectively.

• Maintain accurate records of calls and messages as needed.

• Ensure smooth phone operations by troubleshooting minor issues with the switchboard system.

• Assist with general administrative tasks, such as scheduling or email communication, when required.

• Follow established procedures for handling phone inquiries and routing calls.

• Collaborate with team members to ensure consistent phone coverage during working hours.

• Uphold a detail-oriented demeanor and maintain confidentiality when handling sensitive information.

• Adapt to evolving workflows to support the organization's communication needs.

Requirements • Proven experience operating multi-line phone systems or switchboards.

• Strong understanding of switchboard operations and phone etiquette.

• Exceptional customer service skills with the ability to handle calls with attention to detail.

• Familiarity with computerized switchboard systems and related technology.

• Ability to multitask and prioritize tasks in a fast-paced environment.

• Excellent verbal communication skills and attention to detail.

• Proficiency in basic computer applications for administrative tasks.

• A team-oriented mindset and willingness to support colleagues as needed. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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