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Medical Receptionist
- Robert Half Office Team (Washington, DC)
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Description We are looking for a dedicated Medical Receptionist to join our team on a contract basis in Washington, District of Columbia. This role requires an individual who excels in providing exceptional customer service while managing front desk operations in a healthcare setting. The ideal candidate will have prior experience in a medical or dental office and be comfortable interacting with patients in a detail-oriented and courteous manner.
Responsibilities:
• Greet patients upon arrival and ensure a welcoming environment.
• Verify and update patient insurance coverage with accuracy.
• Manage inbound phone calls, including scheduling appointments and addressing inquiries.
• Maintain and update patient records in compliance with organizational standards.
• Facilitate the check-in and check-out process for patients efficiently.
• Provide support to patients by answering questions and resolving concerns.
• Operate and manage a multi-line phone system effectively.
• Collaborate with other team members to ensure smooth office operations.
• Deliver outstanding customer service to patients and visitors at all times. Requirements • Previous experience in a medical or dental office environment is preferred.
• Strong customer service skills with the ability to handle patient interactions professionally.
• Proficiency in verifying insurance coverage and understanding insurance processes.
• Ability to operate a multi-line phone system efficiently.
• Excellent verbal and written communication skills.
• Strong organizational skills with attention to detail.
• Familiarity with patient scheduling systems and record management.
• Ability to work effectively in a fast-paced healthcare environment. TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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