• Test Center Monitor Supervisor

    New York State Civil Service (Buffalo, NY)


    NY HELP No

     

    Agency Civil Service, Department of

     

    Title Test Center Monitor Supervisor

     

    Occupational Category No Preference

     

    Salary Grade Hourly

     

    Bargaining Unit None listed

     

    Salary Range From $24 to $24 Hourly

     

    Employment Type Per Diem

     

    Appointment Type Temporary

     

    Jurisdictional Class Unclassified Service

     

    Travel Percentage 10%

     

    Workweek Other (see below)

     

    "Other" Explanation Weekdays, Evenings and Weekends, depending on needs and availability.

     

    Hours Per Week Number of hours per week may vary

     

    Workday

     

    From 7 AM

     

    To 5 PM

     

    Flextime allowed? No

     

    Mandatory overtime? No

     

    Compressed workweek allowed? No

     

    Telecommuting allowed? No

     

    County Erie

     

    Street Address May include multiple locations within the testing area

     

    City Buffalo

     

    State NY

     

    Zip Code 14222

     

    Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and overseeing test administration at a test site or virtually through the use of a computer and web camera. The duties of the TCS may include: • Understanding and complying with all examination guidelines, policies, and procedures.• Arranging facility use and planning rooms according to candidate count.• Providing assistance to test site staff and candidates.• Charging of computer testing devices (Chromebooks) prior to administration of candidate exams (computerized testing).• Assisting in the set up and distribution of computer testing devices (Chromebooks) to candidates, as well as assisting candidates with logging into and completing the submission of their exams if necessary.• Utilizing software to virtually proctor candidates in a remote setting (if necessary)• Assisting in training monitoring staff in the use of remote proctoring software.• Maintaining contact with Civil Service Test Administration staff before and after the administration of examinations on a given test date.• Receiving, distributing, and returning test material in a secure manner.• Collecting, cleaning, and returning computer testing devices (Chromebooks) to the charging cart(s). Securely storing the charging cart(s).• Travel will be required throughout the School Districts.

     

    Minimum Qualifications • Possession of a High School Diploma or GED.• Two years of customer service work experience and one year of supervisory experience.• Ability to work with a diverse population in a calm and courteous manner under stressful conditions.• Ability to operate a personal computer and perform basic computer functions

     

    Some positions may require additional credentials or a background check to verify your identity.

     

    Name DCS Monitors

     

    Telephone

     

    Fax

     

    Email Address [email protected]

     

    Address

     

    Street Agency Building 1

     

    Empire State Plaza

     

    City Albany

     

    State NY

     

    Zip Code 12239

     

    Notes on Applying If interested please submit a copy of your cover letter & resume. Please include the vacancy ID number in your cover letter or subject line of your e-mail.