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Summary This position is for Directorate of Family and Morale, Welfare and Recreation (FMWR) at Fort Drum, New York. FMWR includes Child and Youth Services, Business Recreation, and Support Services, which enable Soldier readiness, support the resiliency and well-being of Soldiers and Families. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for (2) professional and personal references on your resume. Responsibilities Serves as the Supervisor of the IT Branch, supervising a team of specialists performing Systems Administration and the delivery of Information Technology. Formulates and publishes technical guidance and standard operating procedures for IT specialists; and ensures that supplies, equipment and other materials are available. Provides ongoing optimization and problem solving support to minimize interruptions in customers' ability to carry out critical business activities. Provides advice and guidance to managers and customers on a wide variety of applications, operating systems, protocols, and equipment used in providing information technology customer support services. Defines organizational objectives and specific goals, plans short-range and long-range work to be accomplished, and adjusts long-range schedules, objectives, and goals in relation to the workload, personnel required, and priorities. Requirements Conditions of Employment Qualifications Qualified candidates will possess the following: a Master's degree with a major study (minimum of twenty-four (24) semester hours) in any of the below fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, technology management OR possess two (2) full years (60 semester hours) of progressively higher level graduate education leading towards a masters degree with at least twenty-four (24) semester hours in one or more of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, technology management OR possess at least one (1) year of specialized experience in system installation and programming experience sufficient to demonstrate knowledge in the following: Information Technology (IT) theories, principles, concepts, standards, and methods; AND IT policy and planning concepts and practices; AND interrelationships of multiple IT disciplines; AND methods, approaches, and practices for managing communities of interest involved in development, AND implementation of IT architectures, investment planning, e-government, and other IT related legislative and policy initiatives. PLEASE NOTE: Your resume & application package must reflect the qualifications stated in the announcement and questionnaire to be rated eligible. Education If qualifying based off education, YOU MUST UPLOAD TRANSCRIPTS (NOT A DIPLOMA) AT THE TIME OF APPLICATION See Minimum Qualifications above to ensure you meet the minimum educational qualifications and ensure all appropriate transcripts are provided. Additional Information VISITORS TO FORT DRUM: REAL ID & Access This is a Standing Register Job Announcement to provide a ready pool of available applicants as needed. Applicants will be referred to selecting officials as vacancies occur. This position is located within the IT Department of NAF Support Services Division. Area of Consideration: The AREA OF CONSIDERATION for this vacancy announcement is U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation Worldwide. Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 p.m. EST by Initial Cut-Off date to receive first consideration but no later than 3:00 p.m. on 06/30/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating. PCS Costs Payment Permanent Change of Station (PCS) costs IS authorized, based on a determination that a PCS move IS in the Government's interest. In accordance with the Joint Travel Regulations, most individuals will be authorized movement of Household Goods, Temporary Storage, and Air, POV, or Rail Transportation to your new duty station. A rental car is NOT authorized. In addition, some individuals may also be authorized Temporary Quarters Subsistence Expenses (TQSE). Pay-Band (NF) Allowances and Differentials This is a pay-banded position. Night differential and Sunday Premium Pay have NOT been authorized by the Garrison Commander for Non-Bargaining NF positions and will not be paid to any Non-Bargaining NF employees. Incentives and Bonuses Incentives will NOT be paid. Non-Foreign Overseas Allowances Non-foreign overseas allowances, cost of living (COLA), and differentials will NOT be paid. Pay-band employees in pay levels NF-3 and above are entitled to receive nonforeign area allowances and differentials in the same amounts and under the same eligibility criteria prescribed for Appropriated Fund employees in the same locality. Please check out our Applicant Information Kit: It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf). Other: Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur. Important Information Regarding Access to Certain Federal Facilities: ???????Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.