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Summary See below for important information regarding this job. Responsibilities Serves as the Branch Chief for Equipment Management Solutions (EMS) integration with all Federal Government agencies on behalf of the Defense Logistics Agency (DLA). Provides a senior focal point for the resolution of administrative issues and execution of EMS throughout assigned geographical area. Administration and execution of EMS includes but is not limited to the management and oversight of contract administration, billing, invoicing, workload planning, workload management, budget administration and customer service. Works closely with Document Services representatives, J8 Accounting Centers of Excellence (COE) and DLA Contracting representatives to discuss current and future EMS contractual, financial and administrative requirements. Represents Document Services on ad hoc and/or regularly scheduled Department of Defense (DoD) and Federal committees involved in business areas for which Document Services can provide services used in conjunction with the EMS program. Keeps aware of copier industry trends and new technology and Document Services implementation of these technologies in order to effectively deliver EMS; recognize and provide internal and external customer support; address customer issues as they arise; build confidence in Document Services products and services to customers; maintain optimal customer loyalty to Document Services and ensure customer funding is in place for all EMS requirements. Recommends collaborative marketing, sales and customer service techniques in identifying agency-wide requirements that may be satisfied by one or more Document Services offices area of responsibility. Provides oversight of vendors in their performance by ensuring Contracting Officer Representative (COR) assignments and training are completed, ensuring the meeting of technical specifications, and work is completed on time and in accordance with the terms and conditions of the contract. Requirements Conditions of Employment Qualifications To qualify for a Supervisory Document Automation Specialist, your resume and supporting documentation must support: Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS- 13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Applies knowledge of document automation and information management technologies, equipment, and system capabilities, uses, and processes in order to propose the most effective EMS solution to the DOD and Non-DOD Federal customer base. Extensive use of DLA Document Services printing management programs and marketing of automated publishing, electronic printing and duplicating services. Provides guidance to assigned EMS personnel regarding Document Services business proposals and business case analysis regarding the use of Document Services-EMS and Defense Working Capital Fund operations. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Information for Veterans is available at: https://www.dla.mil/Careers/Programs/. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agency's Drug Free Workplace Plan's drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.