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Candidates hired for remote positions must reside in Oregon, Washington, Utah, Idaho, Arizona, Nevada, Texas, Montana, or Wisconsin.

Job Title

Delegation Oversight Specialist

Requisition

24998

Exemption Status

Non-exempt

Management Level

n/a

Direct Reports

n/a

Manager Title

Delegation Oversight Manager

Department

Audit and Compliance

Pay and Benefits

Estimated hiring range $31.44/ hr - $38.42/ hr, 5% bonus target, full benefits

Posting Notes

This is a fully remote role, but you must reside in one of the listed 9 states.

Job Summary

This position is responsible for performing compliance monitoring of sub-contracted organizations, working collaboratively with departments across CareOregon. Primary responsibilities include delegation oversight, process improvement and reporting.

Essential Responsibilities

Delegation Oversight

• With guidance and input from the Regulatory Manager, work to interpret and apply complex regulations, laws, and guidelines and evaluate delegated entities for compliance with contractual and regulatory requirements.

• Coordinate tasks and deliverables with the Delegation Oversight Committee, Quality Assurance Unit, Medical Directors, and other stakeholders throughout CareOregon.

• Conduct pre-delegation and annual audits for new and existing delegated entities to ensure compliance with delegated agreements; oversee any Corrective Action Plans (CAP) resulting from such reviews.

• Ensure delegation expectations and standards are clearly understood by contractors.

• Ensure contractors perform the delegated activities in accordance with the agreement and regulatory requirements.

• Develop, revise, and maintain all delegation audit tools and written agreements as necessary to comply with regulatory requirements.

Process Improvement

• Identify opportunities for process improvement on an ongoing basis.

• Act as a resource for health plan partners and identify beneficial training opportunities.

• Participate in workgroup meetings related to regulatory expectations.

Reporting

• Prepare all audit reports, correspondence and corrective action plans in a timely manner and on schedule to ensure that providers satisfy all requirements within allotted time limits.

• Maintain accurate records and documentation to support evidence of compliance with all delegation requirements.

• Maintain responsibility for tracking, completion, and timely submission of required reports to CareOregon by subcontracted organizations.

• Present audit findings to the Delegation Oversight Committee.

Organizational Responsibilities

• Perform work in alignment with the organization’s mission, vision and values.

• Support the organization’s commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.

• Strive to meet annual business goals in support of the organization’s strategic goals.

• Adhere to the organization’s policies, procedures and other relevant compliance needs.

• Perform other duties as needed.

Experience and/or Education

Required

• Minimum 2 years’ experience in regulatory compliance and/or delegation oversight

-OR-

• Minimum 1 year experience and bachelor’s degree (or other post-secondary academic study) in health care or related field

Preferred

• Experience in a managed care setting

• Experience with Oregon Health plan (OHP) and the Centers for Medicare and Medicaid Services (CMS)

• Bachelor’s degree (or other post-secondary academic study) in health care or related field

Knowledge, Skills and Abilities Required

Knowledge

• Understanding of, or ability to quickly learn, health plan functions and how they relate to delegation

Skills and Abilities

• Competency with computer software programs (e.g., MS Outlook, Word, Excel, and PowerPoint)

• Effective communication skills, including written, oral, and listening

• Growing engagement and collaboration skills with a broad range of stakeholders

• Ability to research, understand, interpret, and communicate federal and state requirements, including the Code of Federal Regulations, Oregon Revised Statutes and Administrative Rules (with input from Regulatory Manager as needed)

• Ability to learn and perform all aspects of audit activities including developing audit plans (objectives, methodology, sampling, testing, etc.); preparing work papers; and documenting evidence in accordance with professional auditing standards

• Growing ability to prepare clear, concise, and objective audit reports that include recommendations for improvement

• Growing ability to communicate findings and appropriate follow-up (with input from Regulatory Manager as needed)

• Ability to use critical thinking skills to solve problems

• Growing ability to set work goals independently and prioritize work to balance competing deadlines while managing multiple tasks

• Ability to maintain strict confidentiality of information

• High degree of initiative and self-motivation

• Ability to work effectively with diverse individuals and groups

• Ability to learn, focus, understand, and evaluate information and determine appropriate actions

• Ability to accept direction and feedback, as well as tolerate and manage stress

• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day

• Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions

Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure

Member/Patient Facing: ☒ No ☐ Telephonic ☐ In Person

Hazards: May include, but not limited to, physical, ergonomic, and biological hazards.

Equipment: General office equipment

Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.

Work Location: Work from home

#MULTI

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply.

We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Visa sponsorship is not available at this time.