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Network Engineer IV (Cloud Engineer)

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Network Engineer IV (Cloud Engineer)

Salary

$78,434.00 - $127,898.00 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

12925

Department

Information Technology

Opening Date

05/29/2025

Closing Date

6/15/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The Department of Information Technology (IT) plays a key role in driving customer-focused innovation initiatives. It is comprised of three technical bureaus which are Business Enablement, Customer Success and Productivity, and Technology Infrastructure and Cybersecurity. There is a continual need for technology solutions that meet business function and organizational needs, while balancing security and support requirements. IT sets technology policy direction for the enterprise, identifying, recommending, implementing, and maintaining technology and solutions to support the City’s business needs. Collectively, the 95 IT staff members work together to provide essential services and technical support to all City staff and business functions while maintaining a supportive, respectful, and inclusive culture in the department.

The Department of Information Technology (IT) is seeking a highly motivated and accomplished Network Engineer IV to join our high-performing and agile Technology Infrastructure and Cybersecurity team. This senior-level position supports the implementation of the City’s evolving cloud management strategy, working closely with leadership and technical staff to enhance the City’s cloud infrastructure, disaster recovery ecosystem, and overall IT resilience. This position collaborates with other network engineers and other IT staff to design and maintain secure, scalable, and efficient cloud services that meet the needs of the City’s diverse and critical business functions. The individual in this role must demonstrate technical expertise, innovative thinking, and a strong commitment to delivering high-quality technology solutions.

Department Hiring Salary Range: $78,434 - $90,199

Essential Functions

This position manages the following areas of responsibility:

+ Assist in the design, deployment, and management of the City’s cloud infrastructure, including IaaS, PaaS, and SaaS solutions on platforms such as Microsoft Azure, AWS, or Google Cloud.

+ Support the development and implementation of disaster recovery strategies to ensure business continuity and data protection.

+ Configure and manage cloud environments to optimize security, performance, and cost efficiency.

+ Troubleshoot and resolve issues within cloud platforms, ensuring minimal downtime and disruption.

+ Collaborate with cross-functional teams to ensure seamless integration of cloud services with existing systems and processes.

+ Develop and maintain comprehensive documentation for cloud configurations, policies, and procedures.

+ Research and recommend emerging technologies to improve cloud operations and align with the City’s long-term goals.

+ Provide guidance and training to IT staff on cloud technologies and best practices.

+ Supervise and mentor a team of IT professionals, providing leadership, direction, and performance management to ensure efficient cloud operations and continuous improvement.

The successful candidate will have in-depth knowledge of cloud data management, disaster recovery strategies, and network engineering principles. They will possess exceptional technical skills, outstanding relationship-building abilities, excellent communication skills, and strong analytical proficiency. This individual will also be customer-focused, innovative, and highly creative in their approach to solving complex technical challenges.

The ideal candidate will be someone who can work collaboratively to implement the City’s cloud management strategy and empower team members to deliver exceptional results. They must have experience managing complex technology projects, troubleshooting and resolving cloud-related issues, and optimizing resources to meet project and organizational objectives. The candidate must foster strong relationships and work effectively with staff, peers, leadership, customers, consultants, and vendors to achieve departmental goals within scope, on time. Additionally, they must be able to clearly explain cloud processes and policies to staff, non-technical customers, and management, whether in person or through documentation and reports.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent with coursework in information technology or a related discipline.

A minimum of 5 years of IT experience is required, with three years specializing in cloud technologies or network engineering.

Microsoft Azure certified and/or other cloud certifications such as AWS desirable.

Additional Information & Requirements

Work Location: 800 E. City Hall Avenue, 1 st floor, Norfolk, VA 23510

Work Hours: 40 hours; 8 hours per day; Monday – Friday. Remote Eligible two days per week after probation

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for applications received on or after February 22, 2022. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

03

How many years’ experience do you have in information technology, programming, and/or systems analysis?

+ Less than 1 year

+ 1 to 3 years

+ 3 to 5 years

+ More than 5 years

04

How many years of experience do you have with identifying and recommending technology solutions for customers?

+ Less than 1 year

+ 1 to 3 years

+ 3 to 5 years

+ More than 5 years

05

How many years’ experience do you have in designing, developing and administering Cloud Infrastructure such as Microsoft Azure?

+ Less than 1 year

+ 1 to 3 years

+ 3 to 5 years

+ More than 5 years

06

Do you hold any relevant cloud-infrastructure related certifications, such as, Microsoft Azure Administrator, AWS Certified Solutions Architect, or Google Cloud Professional?

+ Microsoft Azure Administrator

+ AWS Certified Solutions Architect

+ Google Cloud Professional

+ Other

+ None

07

Please list any other relevant cloud-infrastructure related certifications you possess.

08

Please indicate the cloud platforms you have experience with.

+ Microsoft Azure Administrator

+ AWS Certified Solutions Architect

+ Google Cloud Professional

+ Other

+ None

09

Please list any other relevant cloud-infrastructure platforms you have experience with.

10

Do you have experience in designing, deploying, or managing IaaS, PaaS, or SaaS solutions?

+ Yes

+ No

11

Do you have experience in designing, deploying, or managing IaaS, PaaS, or SaaS solutions?

+ Risk assessments

+ Vulnerability assessments

+ Penetration testing

+ No experience

12

Do you have any experience in developing or implementing disaster recovery plans for cloud or on-premises environments?

+ Yes

+ No

13

Are you willing to submit to an extended background check necessary to access or work with Criminal Justice Information Systems (CJIS) data and computer systems (NOTE: This is not a check to grant a security clearance)?

+ Yes

+ No

14

This position is required to assist in maintaining City services during severe inclement weather or emergency conditions. Are you able to meet this requirement?

+ Yes

+ No

15

The departmental hiring range for this position is $78,434 - $90,199. Are you willing to accept the position for this salary?

+ Yes

+ No

16

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

17

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

18

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

Required Question

Employer

City of Norfolk

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