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Meter Monitor

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Meter Monitor

Salary

$41,231.00 - $47,415.65 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

13169

Department

General Services

Opening Date

05/29/2025

Closing Date

6/9/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.

The City of Norfolk’s Parking Division is an enterprise fund, which falls under the Department of General Services. The Parking Division operates over 19,000 public parking spaces located in 14 garages, 10 lots, and more than 500 street spaces.

The Department of General Services, Parking Division, is seeking a Meter Monitor. Meter Monitors enforce city parking and vehicle registration regulations, issue citations and facilitates the towing of vehicles, and testify in court regarding traffic violations.

Essential Functions

+ Enforces City Code by patrolling streets and parking areas in a City vehicle or on foot, checking for expired meters and illegally parked vehicles, issuing citations, and providing information to the public.

+ Facilitates the towing of vehicles by contacting the parking ticket office, verifying that the vehicle has three or more outstanding tickets and remaining with the vehicle until it is towed.

+ Provides court testimony by presenting information about the traffic violation and answering questions.

+ Performs work outside in variable weather conditions.

+ Performs essential assignments as defined by City policy and will be required to work special assignments during emergencies such as inclement weather and events.

+ Communicates with the public and must possess good verbal communication skills.

Education/Experience

Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.

Required:

+ Six months of experience.

+ This position requires attention to detail, including the ability to interpret signage and compile data to complete citations and the ability to work independently and as part of a team.

Preferred:

+ Prefer 6 months of experience in writing citations, background in security, prior Enforcement Parking Officer, Meter Monitor, former Police Officer, or Security Officer.

Additional Information & Requirements

+ Valid Driver's License required. A DMV transcript dated within 30 days will be required if selected for hire.

Work Location: MacArthur Garage 500 E. City Hall Ave. Norfolk, VA 23510

Work Schedule:

+ Tuesday - Saturday 9:30AM – 6:00PM 40 hours per week Occasional Overtime

Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

If you were referred for this position by a current City of Norfolk employee, please provide the employee's name, department, and job title. If not, please indicate by typing "N/A."

03

Please select the highest level of education that you have completed.

+ Less than High School Diploma or equivalent

+ High School Diploma/GED

+ Vocational/Technical training and certification

+ Associate degree, Bachelor's degree or above

04

Please indicate how many years of experience you have in a customer service position.

+ No experience

+ Less than 1 year of experience

+ 1-2 years of experience

+ 3-4 years of experience

+ 5 or more years of experience

05

This is an essential position required to report to work in the event of inclement weather and emergencies. Are you willing to meet this requirement?

+ Yes

+ No

06

This position requires you to testify in court regarding parking violations. Are you willing to meet this requirement?

+ Yes

+ No

07

This position requires the ability to read, and upon completion of training, interpret Parking Regulations. Are you able to read City Code?

+ Yes

+ No

08

Do you have a valid driver's license? A current DMV transcript may be required at the interview.

+ Yes

+ No

09

Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?

+ Yes

+ No

10

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

11

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

12

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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