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Job Purpose & Scope

Responsible for supporting all aspects of the payroll department, including timekeeping, payroll processing, record keeping, and reporting and reconciliation of data. Ensures compliance and accuracy of employee data in the HR system. Responds to various employee inquiries related to payroll.

Essential Job Functions

+ Assists with processing bi-weekly payroll by reviewing time and attendance records, ensuring accurate calculations, auditing pre-check payroll reports, and processing timesheet corrections.

+ Maintains accurate and compliant employee records by updating/correcting payroll information and preparing payroll reports to audit data.

+ Verifies the accuracy of new hire data transmission from onboarding to the HRIS and enters supplemental new hire data into the HRIS to ensure complete and accurate records.

+ Ensures data quality between HR systems (e.g., payroll, onboarding, employee changes/events), troubleshoots issues/discrepancies, and resolves issues in partnership with appropriate HR and vendor staff.

+ Enters and/or audits payroll changes in the HRIS, maintaining dual control.

+ Coordinates with Legal and Garnishments departments to validate legal orders (e.g., garnishments, child support, and bankruptcies), enters deduction codes in payroll system, prepares reports and checks after payroll is processed, and mails checks to appropriate payees.

+ Responds to employee inquiries regarding payroll matters and provides related support (e.g., reset passwords).

+ Provides exceptional customer service to internal and external customers.

+ Proactively seeks opportunities for process improvement and collaborates with other team members to implement improvements.

+ Generates various reports and prepares data for audits, ensuring accuracy of information.

+ Maintains confidentiality of employee information.

+ Performs related ad-hoc tasks and projects, as requested.

+ Maintains good punctuality and attendance to work.

+ Follows Bank policies, procedures, and guidelines.

Knowledge, Skills & Abilities

+ Knowledge of payroll processing and time keeping systems

+ Working knowledge of federal, state and local payroll regulations

+ Ability to maintain confidentiality

+ Ability to maintain attention to detail, accuracy, and thoroughness in work product

+ Ability to demonstrate effective mathematical skill in work product as it relates to data entry, payroll processing, and use of HRIS

+ Ability to communicate effectively both verbally and in writing

+ Ability to demonstrate critical thinking and problem-solving skills

+ Ability to demonstrate effective internal and external customer service skills

+ Ability to prioritize and organize work effectively to meet exact deadlines

+ Ability to manage multiple priorities and adapt well to change

+ Ability to work effectively both independently and in a team environment

+ Ability to follow through on project and task completion

+ Available to work overtime as needed

+ Skill in using computer and Microsoft Office, including Word, Excel, and Outlook

Basic Qualifications

+ High school diploma or equivalent, required

+ 3+ years’ experience in payroll administration in a professional work environment, required

Job Expectations

Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.