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Job Description

Position Description

This is a** **day shift** **(** **6:00** **AM** **– 6:30** **PM** **) rotation (2-2-3).  

The role of Operations Manager at our Company's Durham facility is a manufacturing leadership role. The individual in this role must provide direction, coaching, and technical expertise to operations personnel responsible for the manufacturing processes. This individual must actively manage their assigned team to reliably support customer demand (including hiring as needed, employee development, routine 1:1 meetings and coaching, recognition, and performance management). Additionally, they must become proficient in the use of manufacturing systems and knowledgeable of site procedures in order to resolve process/equipment issues, minimize downtime, and ensure product quality.

This role will support manufacturing activities at the Durham Site. Successful candidate(s) will be assigned to support Manufacturing Services activities (e.g. preparation of sterile components, tanks, Medias and stabilizer) as well as facilities, Incoming sampling; and Weigh and Dispense activities.

Responsibilities include, but are not limited to:

Employee Development / People Management

+ Develop, motivate, and manage a team to ensure reliable manufacturing process execution

+ Assign yearly performance objectives for the team in alignment with department and site goals

+ Provide regular feedback and coaching to employees on work performance

+ Provide leadership to the team as needed based on the team’s capabilities and maturity

Process Execution / Continuous Improvement

+ Provide a leadership presence on the manufacturing floor

+ Champion standard work to drive consistent use of best practices across teams

+ Regularly help the team troubleshoot issues to minimize downtime and maintain product quality

+ Identify opportunities to improve the process (e.g. cycle times, ease of execution, reliability)

+ Support work as needed to implement improvements (e.g. scheduling, staffing, protocol execution)

+ Coach team members in executing smaller improvement projects in their operational area

+ Represent Operations on project teams as needed

Communication

+ Lead and support daily (Tier) meetings to facilitate flow of information up/down through the organization

+ Hold regular team meetings to cascade information and collect team feedback

+ Provide clear consistent communication from shift to shift

+ Escalate issues as needed to ensure the right support/awareness is given to issues as they arise

+ Serve as anSubject Matter Expert (SME) during tours to provide area/process overview information to visitors/auditors upon request

Quality & Safety Compliance

+ Foster strong safety culture on the team through actions, coaching, and prioritization

+ Coach individuals when reporting safety issues and completing corrective/preventative actions

+ Drive culture of compliance through actions, consistent quality-driven decision making, and coaching of the team (e.g. documentation, housekeeping, area 5S, etc.)

+ Participate in safety/regulatory audits (i.e. tours, topic discussion)

Financial

+ Coach the team to ensure SAP transaction completion is timely and accurate

+ Manage team staffing and overtime to support customer demand while meeting budget targets

+ Recognize opportunities for cost savings and communicates them for potential project chartering

Education Minimum Requirement:  

+ High School Diploma/GED required

Required Experience and Skills:

+ Minimum six (6) years of experience in a manufacturing, technical, support, or Military roleor at least four (4) years of experience in a manufacturing, technical, support, or Military role with a Bachelor’s degree in Life Science or Engineering

+ Must be willing to work 12-hour dayshift (6:00AM to 630PM) on a rotating 2-2-3 schedule.  Note that this schedule does include working alternating weekends and holidays(shift assignment may change based on need)

+ Demonstrated ability to lead a team (i.e. experience leading directly as a supervisor/coach or indirectly as part of a project or through routine process execution)

+ Ability to manage multiple priorities and coordinate people/resources to meet a production schedule

+ Strong interpersonal, communication, and problem-solving skills

Preferred Experience and Skills:

+ Previous supervisory experience

+ Experience in a Good Manufacturing Practice (GMP)-regulated manufacturing environment

+ Experience using electronic manufacturing systems (e.g. PAS-X, SAP, Delta-V, etc.)

+ Experience interacting with regulatory auditors as part of area tours and/or topic discussion

+ Lean Six Sigma certification

\#MSJR

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Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf)

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

**San Francisco Residents Only:** We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

**Los Angeles Residents Only:** We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

Yes

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

N/A

Required Skills:

Adaptability, Adaptability, Aseptic Manufacturing, cGMP Compliance, Communication, Data Analysis, Employee Performance Standards, Financial Advising, Good Manufacturing Practices (GMP), Interpersonal Relationships, Inventory Management, Leadership, Lean Six Sigma (LSS), Management Process, Manufacturing Processes, Manufacturing Quality Control, Operational Excellence, Organizational Compliance, Packaging Operations, People Leadership, People Management, Process Engineering, Process Improvements, Production Planning, Production Scheduling {+ 5 more}

Preferred Skills:

Job Posting End Date:

06/11/2025

*A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. Please ensure you apply to a job posting no later than the day** **BEFORE** **the job posting end date.

**Requisition ID:** R349801