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Public Safety Aide / Part-Time & On-Call
- City of Rochester, New York (Rochester, NY)
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Public Safety Aide / Part-Time & On-Call
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Public Safety Aide / Part-Time & On-Call
Salary
$23.91 - $25.32 Hourly
Location
Rochester, NY
Job Type
Part-Time
Job Number
25DM084PDA04
Department
Rochester Police Department
Bureau
Administration
Opening Date
05/29/2025
Closing Date
6/11/2025 11:59 PM Eastern
+ Description
+ Benefits
General Description
Incumbents perform public contact work in the Police Department. Tasks may include: interviewing complainants on the telephone or in person; completing written reports describing misdemeanors, violations, nuisances, and vacant properties; monitoring surveillance cameras placed in high-crime areas; assisting with telephone calls and reception duties at Police facilities. Work schedules may include work hours on any shift and on any days of the week (including weekends) depending on the needs of the department. Public Safety Aides receive supervision from a sworn staff member.
CITY RESIDENCY IS REQUIRED AT TIME OF APPLICATION
Typical Work Activities
+ Observes action captured by surveillance cameras throughout the City;
+ Evaluates observed activity to determine if it may be suspicious or criminal in nature;
+ Documents observations of suspicious behavior on computerized form;
+ Uses police radio, telephone, 911 and/or computers to communicate with Officers to investigate/take action;
+ Testifies at criminal proceedings;
+ Interviews callers, by phone and in person, to gather information about crimes, nuisances, and property information;
+ Completes reports for violations, crimes, and other situations, in accordance with the criteria identified in RPD General Order 460;
+ Completes reports about properties which are temporarily vacant, for use in alerting patrol units about properties needing special attention;
+ Makes follow-up calls to citizens to advise them about delays in service, the status of quality of life issues, and other, lower priority, issues;
+ Receives public, answers phones, relays messages, responds to inquiries, and refers public or calls to appropriate staff or to other offices;
+ Enters data into computer databases regarding program activities, phone calls and video monitoring;
+ May fingerprint individuals applying for employments, pistol permits, and naturalization;
+ May type various documents such as memoranda, reports, letters, records, and correspondence;
+ May sort and file printed materials;
+ May operate office equipment, such as calculators, postage machines, computers, and photocopiers;
+ May retrieve information from files and disseminate it, as authorized;
+ May conduct background investigations.
Minimum Qualifications
High School Diploma or Equivalent,PLUS:
+ Work experience as a sworn law enforcement officer (i.e., police officer, peace officer); OR
+ Completion of 30 semester credit hours (or 40 quarter credit hours) in a college program for criminal justice or police science; OR
+ Current or past participation in a public safety related career exploration program.
SPECIAL REQUIREMENTS:
+ Must be age 18 or older at time of appointment.
+ Public Safety Aide candidates will be subjected to a background investigation. This background investigation will include, but not be limited to: education, employment, illegal drug use, and criminal records. Negative reports from the background investigation may be grounds for being removed from consideration.
+ Candidates hired to conduct background investigations must be retired law enforcement personnel.
For full-time employees:
The City of Rochester offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
For less-than full-time employees:
The City of Rochester offers numerous growth opportunities to include the potential to transition into full-time, permanent employment.
Employer
City of Rochester (NY)
Address
30 Church Street Room 103A Rochester, New York, 14614
Phone
585-428-7115
Website
http://www.cityofrochester.gov
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Public Safety Aide / Part-Time & On-Call
- City of Rochester, New York (Rochester, NY)