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Senior Rail Transit Supervisor

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Senior Rail Transit Supervisor

Salary

$86,632.00 - $140,608.00 Annually

Location

Minneapolis, MN

Job Type

Full-Time

Job Number

2025-00187

Division

Metro Transit

Department

Transportation Adm

Opening Date

05/29/2025

Closing Date

6/13/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

WHO WE ARE

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.More information about us on our website. (https://metrocouncil.org/About-Us/The-Council-Who-We-Are.aspx)

We are committed to supporting a diverse workforce that reflects the communities we serve. We are also a Veteran Friendly employer and encourage Veterans to apply.

Metro Transitis one of the country's largest transit systems, employs more than 3,000 people, and provides more than 80 million rides a year through an integrated network of buses, light rail and commuter trains, as well as resources for those who carpool, vanpool, walk or bike in the Twin Cities.

How your work would contribute to our organization and the Twin Cities region:

The Senior Rail Transit Supervisor is responsible for the daily operation of the Light Rail system. You will respond to and resolve operational problems and coordinate with both internal departments and outside agencies during emergencies. You will monitor and control safety systems, train movement, subordinate performance, and all authorized work on rail property. You will assist with the development of training programs, testing procedures, operating rules, operating procedures, and policies. You will be responsible for utilizing the designated mass messaging platform to inform management and other departments of service disruptions as well as ensuring safe and efficient tactics are utilized to restore service. You will respond to customer complaints and other non-emergency miscellaneous requests.

NOTE: This position is open to current Met Council employees only. This recruitment will create an eligible list to fill additional vacancies for 8 months.

What you would do in this job

+ Provides work direction to Rail Supervisors, Train Operators and Systems Employees; authorizes, monitors, and controls all movement on the property.

+ Develops, directs, implements, and controls delay management strategies or other failure recovery techniques during service delays or other unusual situations that may impact on – time performance.

+ Assists with the development and implementation of training programs, rules, procedures and policies.

+ Plan for and implement established plans for special events.

+ Coordinate right of way work with Metro Transit Rail Systems Departments, including Track, Traction Power, Signals, Communications, and LRV Maintenance.

+ Adheres to and monitors compliance and proper application of rules, procedures and regulations by employees, internal departments, outside agencies, and contractors.

+ Performs operational evaluations, compliance testing, and emergency drills.

+ Responds to and resolves incidents that impact rail operations and submit documentation identifying hazards and recommendations to improve operations, investigates all rail accidents, incidents, complaints, emergencies, and medical emergencies.

+ Operates Rail Control Center equipment and other remote equipment to monitor safety systems, and schedule adherence of trains.

+ Monitors 800 MHz radio system for activities of Train Operators, Rail Vehicle Maintenance personnel and other internal departments working within the storage yards and operations facility. Monitor SCADA system alarms and informs maintenance to rectify any problems. Monitor CCTV camera systems and take appropriate action to ensure safe, reliable operation of the transit system.

+ Operates two-way radio system in accordance with Metro Transit established rules, procedures and Federal Communications Commission (FCC) regulations.

+ Monitors and controls traction power systems, tunnel ventilation systems, mainline interlocking and manual crossovers, adjusts service levels and headways as required by operating conditions and passenger loads.

+ Performs troubleshooting on rail vehicle problems to restore service. Operates Light Rail Vehicles in emergency situations when necessary.

+ Performs inspections of stations, trains, mainline operations, yard operations and Right of Way property for unsafe and abnormal conditions.

+ Assists Rail Supervisors, Train Operators and customers when revenue service is impacted; provides assistance and information to customers as required.

+ Assists the Rail Transportation Managers in defining performance measures, goals, and priorities for the Rail Control Center and Field Operations.

+ Assist in the management of staff compliance with policies, rules, procedures, practices, and adherence to labor contracts. Prepares concise reports, compiles information and maintains procedural reference information, and other required documentation.

+ Performs outreach related duties with a variety of outside agencies and groups; including community groups, civic groups, professional organizations, and neighborhood groups.

+ Performs other various duties and projects as assigned.

What education and experience are required for this job (minimum qualifications)

Any of the following combinations of increasingly responsible experience in transit, transportation, public safety, military service, or similarly related field including one (1) year of verifiable lead/supervisory experience and completed education in Business Administration, Transportation, or closely related field:

+ High school diploma/GED with eight (8) years of experience, one (1) year must be of verifiable lead/supervisory experience.

+ Associate's degree with six (6) years of experience, one (1) year must be of verifiable lead/supervisory experience.

+ Bachelor’s degree or higher with four (4) years of experience, one (1) year must be of verifiable lead/supervisory experience.

*Metropolitan Council Employees Only:Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for lead/supervisory experience. You must attach your certificate(s) as proof of completion of the program to you application. Only completion of one of the four programs listed below will substitute credit (6 months or 1 year) for lead/supervisory experience.

Metro Transit Leadership Academy = 1 year

Project Management Development Program (12-month session) = 1 year

Project Management Development Program (6-month session) = 6 months

Four Learning Institute Certificates - You must obtain all four certificates listed below to receive credit for 6 months supervisory experience.

+ Leading Self-Personal Effectiveness Certificate

+ Leading Self-Communication Certificate

+ Leading Self-Business Skills Certificate

+ Leading Others-Preparing for Supervisor Certificate

License Requirement:

+ Must have a valid driver's license and an acceptable driving record.

+ Must maintain valid DOT/medical qualifications.

What additional skills and experience would be helpful in this job (desired qualifications):

+ Demonstrated ability to promote and support an equitable, positive, and respectful work environment that values cultural diversity among all employees.

What knowledge, skills and abilities you should have within the first six months on the job:

+ Knowledge of Metro Transit's operating rules, standard operating procedures, and the ability to interpret and apply them.

+ Knowledge of strategic planning concepts and applications for development of the department goals including staffing.

+ Knowledge of the Metro Transit SCADA system.

+ Knowledge of Microsoft Office and other software frequently used by Rail Operations.

+ Demonstrate strong leadership and interpersonal skills and the ability to work with diverse groups.

+ Sound decision making skills.

+ Work effectively in a "real time" operations environment; make sound decisions regarding the deployment of resources while working in emergency situations and under pressure of conflicting priorities.

What you can expect from us:

+ We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.

+ We encourage our employees to develop their skills through on-site training and tuition reimbursement.

+ We provide a competitive salary, excellent benefits and a good work/life balance.

More about why you should join us! (https://metrocouncil.org/Employment/Making-A-Difference.aspx)

Additional information

Union: TMSA/Grade H

FLSA Status:Exempt

Safety Sensitive: Yes. Subject to random DOT drug tests.

What your work environment will be:

Work is performed in a standard office setting and in the field. Requires conducting field inspections and off site duties as required. Position has exposure to working near moving parts, fumes and airborne particles, outdoor weather conditions and vibration. Some positions may require travel between primary work site to other sites. Must be flexible with the ability to work 12-hour shifts.

What steps the recruitment process involves:

You must qualify at each of the numbered steps below to be considered a final candidate for the job.

+ We review your minimum qualifications.

+ Must pass a Work Record Evaluation (for internal ATU employees only)

+ We rate your education and experience.

+ We conduct a structured panel interview.

+ We conduct a selection interview.

Once you have successfully completed the steps above, then:

If you are already an employee of the Metropolitan Council, you must pass a drug test (if moving from a non-safety sensitive position to a safety sensitive position) and criminal background check if the job you're applying for is safety sensitive, is a supervisory or management job, is in the Finance, Information Services, Audit, or Human Resources departments, or has access to financial records, files/databases, cash, vouchers or transit fare cards. All applicants' background checks and fingerprints must be cleared by the Bureau of Criminal Apprehension in order to be a user of their CJIS system. Failure to be cleared by BCA will automatically nullify any job offer extended. A driving record check and/or physical may be conducted if applicable to the position.

IMPORTANT: If you make a false statement or withhold information, you may be barred from job consideration.

The Metropolitan Council is an Equal Opportunity, Affirmative Action, and veteran-friendly employer. The Council is committed to a workforce that reflects the diversity of the region and strongly encourages persons of color, members of the LGBTQ community, individuals with disabilities, women, and veterans to apply. If you have a disability that requires accommodation during the selection process, please email [email protected] .

We believe our employees are a key to our agency's success! In order to attract and retain high quality employees, the Council provides a highly competitive benefits package both in choice and coverage levels. Some highlights about our benefits are listed below:

+ Guaranteed monthly retirement income through Minnesota State Retirement System pension fund

+ Opportunity to save additional funds for retirement on a tax-deferred basis through a voluntary deferred compensation (457) plan

+ Two or more medical plans from which to choose, with employer contribution towards premiums over 80%

+ Dental insurance, life insurance and vision insurance

The following benefits are provided to all employees as part of working for the Council. You will have access to free:

+ Well@Work clinic

+ bus/rail pass valued at over $1200 per year

+ parking at many job locations

+ fitness centers at many job locations

+ Employee Assistance Program

+ extensive health and wellness programs and resources

01

Instructions: The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the work history section of this application. If you cite experience in your response that is not included on the work history section of this application, your application may be considered incomplete and you may not receive further consideration for this position. I have read and understand the above instructions regarding supplemental questions.

+ Yes

+ No

02

Which best describes your educational and work experience (your answers must be verifiable through your application materials):

+ BA/BS degree and four (4) years of increasingly responsible experience in transit, transportation, public safety, military service, or similarly related field.

+ AA/AS degree and six (6) years of increasingly responsible experience in transit, transportation, public safety, military service or similarly related field.

+ H.S. diploma/GED and eight (8) years of increasingly responsible experience in transit, transportation, public safety, military service or similarly related field.

+ None of the above

03

Which below best describes your lead/supervisory experience (your answers must be verifiable through your application materials):

+ 1 or more years of experience in a lead/supervisory role

+ Successful completion of a Metropolitan Council Leadership/Supervisory training program

+ None of the above

04

Briefly describe your lead/supervisory experience. You must include timeframes of experience, number and type of employees directly supervised.

05

Do you have experience in interpreting and applying laws, rules, policies, procedures, contracts and labor management agreements?

+ Yes

+ No

06

If you answered yes to the question above, please describe your experience.

07

Do you have experience in the following programs/systems--check all that apply (must be verifiable through your application materials):

+ SCADA System

+ HASTUS Software

+ Microsoft Word

+ Excel

+ PowerPoint

+ Outlook

+ None of the above

08

In which of the following do you have experience--check all that apply (must be verifiable through your application materials):

+ Leadership and interpersonal skills with experience in analyzing and resolving complex management challenges.

+ Experience working with diverse groups utilizing strong interpersonal skills.

+ Experience communicating effectively orally and in writing.

+ Preparation of comprehensive reports and correspondence.

+ Experience in training, supervising, evaluating and motivating staff.

+ Experience in analyzing situations, identifying problems and implementing solutions and evaluating outcomes.

+ Experience in representing Metro Transit before the public.

+ None of the above

09

Ability to Lead People: Successful supervisors direct and create an environment for others to achieve or exceed organizational objectives in the most efficient and effective manner, while following all policies, procedures, and laws. They take into consideration the future needs of the business and implement appropriate steps and processes for planning purposes. Describe an experience in which you utilized your leadership skills. What was the situation? What did you do? What was the outcome?

10

Interpersonal/Communications Skills: Successful supervisors have the ability to establish effective working relationships by clearly and accurately expressing oneself and demonstrating consideration for others' needs. They provide positive and constructive feedback and have effective listening skills to interact with others in a respectful manner. They use conflict management techniques to resolve issues and remain calm and neutral in dealing with sensitive topics and are aware of others' reactions. Describe an experience in which you had to utilize strong interpersonal/communication skills. What was the situation? What did you do? What was the outcome?

Required Question

Employer

Metropolitan Council

Address

390 Robert St. N.St. Paul, Minnesota, 55101

Website

https://metrocouncil.org

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