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Jr Systems Administrator/Cybersecurity Analyst

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Jr Systems Administrator/Cybersecurity Analyst

Location

Jacksonville, FL

Job Type

Appointed Employee

Job Number

2025-06599

Department

CLERK OF THE COURTS

Opening Date

05/29/2025

Closing Date

6/12/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Job Description

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

The Junior Systems Administrator / Information Security Officer will assist in maintaining, optimizing and securing the agency’s computer systems, applications and servers in a fast-paced environment. The role requires exceptional communication skills, experience administering a Windows Server infrastructure and experience managing an Endpoint Detection and Response (EDR) solution.

Examples of Work

+ Administer, configure, and support complex server-based systems

+ Perform system updates, patches and upgrades using Windows Server Update Services and Microsoft Intune

+ Maintain server-based systems including customization, configuration, installation, and testing

+ Configure Group Managed Service Accounts

+ Endpoint Detection and Response (EDR) platform administration

+ Monitor and respond to detections within the EDR platform

+ Conduct thorough triage of EDR detections through critical analysis and investigative methodologies

+ Assist in investigating and responding to security incidents, including analyzing logs, identifying vulnerabilities, and implementing remediation strategies while thoroughly documenting and communicating investigative findings

+ Help manage and monitor access controls to ensure that only authorized users have access to sensitive systems and data.

+ Evaluate application requests for approval

+ Contribute to the development and delivery of security awareness training programs to educate employees on best practices and potential threats.

+ Maintain accurate and detailed documentation of security incidents, vulnerabilities, and remediation efforts.

+ Assist in ensuring compliance with internal security policies and procedures

+ Assist with ensuring compliance with external security polices (example: CJIS)

+ Stay updated on the latest cybersecurity trends, threats, and best practices to help protect the organization against emerging risks.

+ Work on various cybersecurity projects, such as implementing new security tools, conducting risk assessments, and improving security processes.

+ Microsoft Intune administration and policy creation

+ Administer and support core Microsoft 365 applications and technologies

+ Create and maintain training and documentation on existing and new technologies

+ Take responsibility for projects and solutions as required by strategic initiatives

+ Research and recommend innovative, and where possible, automated approaches for system administrative tasks

+ Assist with managing Microsoft Entra, Active Directory, DNS, DHCP, and other critical infrastructure services

+ Maintain documentation for system configurations, processes, and troubleshooting procedures to facilitate knowledge transfer

+ Handle escalated support tickets, diagnosing and resolving complex technical challenges in a timely manner

+ Assist with and participate in disaster recover drills and testing

Knowledge, Skills and Abilities

+ Ability to work independently and as part of a team

+ Excellent writing and documentation skills

+ Strong problem-solving skills and attention to detail

+ Ability to prioritize, multitask and jump between tasks

+ Proficiency with modern Endpoint Detection and Response (EDR) platforms

+ Proficiency with current Microsoft Server Operating Systems, Windows 11, Active Directory, DNS and DHCP

+ Proactive attitude with the ability to take initiative without daily supervision

+ Availability to travel for workshops, training and seminars (which could include overnight stays)

+ Experience with VMware ESXi

Open Requirements/Supplemental Information

+ Associate’s degree in information technology, Computer Science, or related field - required.

+ Minimum 5 years of progressive IT systems administration experience supporting a Windows Server infrastructure.

+ Minimum 2 years administering and responding to detected threats using an Endpoint Detection and Response (EDR) platform (examples, CrowdStrike, Sentinel One, Microsoft Defender for Endpoint)

Preferred:

+ A bachelor’s degree in computer science, Information Systems, or a relevant technical discipline - strongly preferred.

+ Experience administering Microsoft Server version 2019 and 2022

+ Experience with Microsoft Defender for Endpoint (MDE)

+ Experience administering Microsoft Intune, Entra and Active Directory

+ Experience configuring Windows Autopilot

Licenses and Certifications

+ A valid Class E Driver’s license is required to be maintained during employment

+ Must meet standards required to obtain a City of Jacksonville driver’s certification

+ Must maintain CJIS certification during employment

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.

The application system works best with Google Chrome or Edge with Chromium web browsers. Please try to apply using one of these browsers.To ensure you receive email notifications, be suretomake “[email protected]” a trusted sender. You may also track the status of your application and see notifications by logging into your account. For further information regarding the application process. please refer to the Frequently Asked Questions on the website.

Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K

Largo, FL 33778-1630

Email: [email protected]

The City of Jacksonville provides a wide array of benefits to meet the diverse needs of our employees. Our comprehensive benefit programs include medical, dental and vision plans; life insurance coverage for you and your dependents; flexible spending plans for medical reimbursement, dependent care, parking, and transit expenses; an employee assistance program for you and your dependents; a 457(b) tax-deferred compensation plan to supplement your retirement, and a ROTH IRA plan. We also provide an extensive wellness program that includes a health intervention program if qualified, lunch and learns, health fairs, and discounted gym memberships. Please visit the Employee Benefits website for details on all the plans we offer.

www.coj.net/benefits

01

Each applicant must complete this supplemental questionnaire as a part of the application screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Copying and pasting your resume or stating "see resume" does NOT fulfill the requirements of the question. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and certify that your responses can be verified from information included within the application?

+ Yes

+ No

02

Are you authorized to work in the United States without sponsorship from the City of Jacksonville either now or in the future?

+ Yes

+ No

03

This position is located in an office and is not a remote location.

+ I have read and understand the above statement.

04

Do you have a degree in Information Technology, Computer Science, or related field? A copy of your college transcript is required with your application.

+ Yes, I have a degree in Information Technology.

+ Yes, I have a degree in Computer Science.

+ Yes, I have a degree in a related field.

+ No, I do not have a degree.

05

Do you have five (5) years of IT systems administration experience supporting a Windows Server infrastructure?

+ Yes, I have five (5) years or more of IT systems administration experience supporting a Windows Server infrastructure.

+ No, I have LESS than five (5) years of IT systems administration experience supporting a Windows Server infrastructure.

+ No, I do not have any experience.

06

Provide a detailed description (at least 3-4 complete sentences) of your experience.

07

Indicate the organization(s) you worked for where you gained this experience.

08

Do you have two (2) years administering and responding to detected threats using an Endpoint Detection and Response (EDR) platform?

+ Yes, I have more than two (2) years administering and responding to detected threats using an Endpoint Detection and Response (EDR) platform.

+ No, I have LESS than two (2) years administering and responding to detected threats using an Endpoint Detection and Response (EDR) platform

+ None of the above,

09

Provide a detailed description (at least 3-4 complete sentences) of your experience.

10

Indicate the organization(s) you worked for where you gained this experience.

11

Do you have experience administering Microsoft Server version 2019 and 2022?

+ Yes

+ No

12

Do you have experience with Microsoft Defender for Endpoint (MDE)?

+ Yes

+ No

13

Do you have experience administering Microsoft Intune, Entra and Active Directory?

+ Yes

+ No

14

Do you have experience configuring Windows Autopilot?

+ Yes

+ No

15

Do you have a valid motor vehicle operator license that is not under suspension/revocation or restricted under any pending or current citations/court proceedings? Please indicate which license you possess.

+ FL Class A Commercial Driver License (CDL)

+ FL Class B Commercial Driver License (CDL)

+ FL Class C Commercial Driver License (CDL)

+ FL Class E Driver License

+ GA Standard Driver's License

+ GA Class A Commercial Driver's License (CDL)

+ GA Class B Commercial Driver's License (CDL)

+ GA Class C Commercial Driver's License (CDL)

+ License from another State.

+ Learner Permit

+ My license is currently invalid.

+ I do not possess any type of Driver's License.

16

If you have a State of FL license, does your license currently have one or more of these restrictions?

+ C or 1 - Business Purpose Only

+ D or H - Employment Purposes

+ P or 2 – Probation Interlock Device

+ S or I – Other Restriction

+ Two or more of these restrictions.

+ I have an out of state license.

+ None of the above.

17

Have you been cited for more than three (3) moving violations, or two (2) at fault accidents within the past 12 months from current date?

+ Yes

+ No

18

Have you been convicted of Driving-Under-the-Influence (DUI) in any state during the last 36 months from current date?

+ Yes

+ No

19

Have you been considered a "Habitual Traffic Offender" (HTO) within the past 12 months from current date?

+ Yes

+ No

20

I consent to the City of Jacksonville using the driver's license information I have provided to access a driver's license report from the Department of Highway Safety and Motor Vehicles. I understand if one was accessed with relation to this application, a copy will be provided to me upon request.

+ Yes, the City of Jacksonville has my consent to check my driver's license.

+ No, I do not wish to give consent to the City of Jacksonville to check my driver's license.

+ I do not possess a valid driver's license.

21

Provide your full Driver's License or Identification number. For out of state license, please include the state. If a correct number is not provided, your application will be considered incomplete and may result in disqualification from the selection process.

22

If you are requesting veterans preference, you MUST download the appropriate state of Florida form (even if you don't live in Florida) and attach it to your application. FAILURE TO DO SO WILL DELAY YOUR VETERANS PREFERENCE STATUS. Please download the forms at http://www.coj.net/departments/employee-services/veterans-preference

+ Yes, I am claiming veterans preference and I understand that I MUST download the appropriate form and attach it to my application.

+ No, I am not claiming veterans preference and this does not apply to me.

Required Question

Employer

City of Jacksonville

Address

117 W. Duval St. Suite 100 Jacksonville, Florida, 32202

Website

http://www.coj.net/departments/employee-services.aspx

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