• Process Improvement Manager

    GE HealthCare (Arlington Heights, IL)


    Job Description Summary

    We are seeking a dynamic Process Improvement Manager to lead process design, documentation, and performance measurement initiatives for our expanding PET (positron emission tomography) radiotracer business. This role is pivotal in building and optimizing scalable, data-driven end-to-end business processes across supply chain and operations — from demand to supply, source to pay, and order to cash — as well as related quality and compliance processes.

     

    This individual will play a key role in enabling operational excellence through process standardization, data integration, metrics development, and real-time performance monitoring, all in a highly complex and time-sensitive supply chain environment.

    Job Description

    Key Responsibilities:

    + **Process Design & Documentation:**

    + Map, document, and optimize end-to-end business processes (e.g., demand to supply, “last-mile”, CMO Operations, source to pay, order to cash).

    + Standardize and formalize quality, compliance, and operational workflows across internal and external partners.

    + Facilitate cross-functional workshops to identify process pain points and improvement opportunities.

    + **Data & Analytics Strategy:**

    + Develop and maintain a comprehensive data map identifying all supply chain data sources, owners, and gaps.

    + Define, track, and visualize key performance indicators (KPIs) and metrics to assess operational health.

    + Lead the design and development of centralized Power BI dashboards to provide real-time insights across the supply chain.

    + **Business Excellence & Transformation:**

    + With Leanpartners, drive continuous improvement initiatives by applying lean principles and data-driven methodologies.

    + Collaborate with internal stakeholders (e.g., Supply Chain, Lean, Manufacturing, Quality, IT) and external partners (e.g., CMOs, radiopharmacies) to ensure alignment and execution of strategic process improvements.

    + Establish and govern data standards, processes, and frameworks to support high data integrity and transparency.

    + **Project Leadership & Roadmap Development:**

    + Deliver actionable recommendations and roadmaps to evolve the organization’s analytics maturity and infrastructure.

    + Lead or support cross-functional projects focused on predictive analytics, issue resolution, and risk mitigation.

    Qualifications:

    + Bachelor’s or Master’s degree in Engineering, Business, Supply Chain, Data Analytics, or a related field.

    + 5+ years of experience in business process improvement, business excellence, or operations in a regulated industry (e.g., healthcare, pharmaceuticals, manufacturing).

    + Proven experience with end-to-end process mapping, KPI development, and dashboarding tools (Power BI strongly preferred).

    + Strong understanding of supply chain concepts, particularly in a complex, time-sensitive, or decentralized environment.

    + Experience working with cross-functional teams and external partners, ideally including CMOs.

    + Familiarity with data governance frameworks and data integration across diverse systems.

    + Excellent analytical, communication, and stakeholder management skills.

    Preferred Experience:

    + Knowledge of radiopharmaceuticals or PET tracers is a strong plus.

    + Experience with ERP systems (e.g., SAP, Oracle) and supply chain planning tools.

    + Six Sigma, Lean, or PMP certification.

     

    For U.S. based positions only, the pay range for this position is $148,720.00-$223,080.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

     

    Additional Information

     

    GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

     

    GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

     

    While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

     

    **Relocation Assistance Provided:** No