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Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Business Process Analyst - Advisor

What Does a Great Business Process Analyst Do at Fiserv?

As a Business Process Analyst on our Product Ops team at Fiserv, you will play a vital role in enhancing efficiencies and optimizing business processes. Working alongside a dedicated team, you will analyze workflows and collaborate with various departments to ensure smooth and effective product operations. Your keen analytical skills and attention to detail will be instrumental in developing solutions that propel our business forward.

What You'll Do:

+ Manage incoming requests for client due diligence documents, audit requests, and information requests across multiple products.

+ Analyze existing business processes and workflows to identify areas for enhancement.

+ Develop and implement strategies to boost efficiency and productivity.

+ Create comprehensive process documentation, including flowcharts and functional specifications.

+ Monitor and assess the impact of implemented process improvements.

+ Provide training and assistance to staff on new procedures and systems.

+ Conduct regular reviews of processes to uphold compliance with company standards and industry best practices.

What You Will Need To Have:

+ 6+ years of experience in project management.

+ 6+ years of experience in business process analysis.

+ 6+ years of experience in data analysis and reporting.

+ Equivalent combination of educational background, related experience, and/or military experience.

+ Proficiency in managing multiple projects and priorities.

What Would Be Great To Have:

+ Experience in Financial Services, Banking, or Payments industry.

+ Familiarity with process improvement methodologies such as Lean or Six Sigma.

+ Strong analytical and problem-solving abilities.

+ Outstanding communication and interpersonal skills.

Salary Range

$96,200.00 - $164,900.00

_These pay ranges apply to employees in New Jersey, New York and California. Pay ranges for employees in other states may differ._

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv. Please:

+ Apply using your legal name

+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.