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Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Your main tasks and responsibilities:

+ Provide customer service and respond to customer(s) technical issues and questions regarding pump systems: mechanical design improvements, hydraulic re-rates and enhancements, vibration analysis, pressure boundary analysis, metallurgical problem solving, corrosion/erosion, optimize plant systems/rotating equipment interfaces, maintenance and system operation/limitations, thrust calculations, seal flush plan optimization and baseplates. Process GFERs completely and accurately.

+ Provide support to customers at site to troubleshoot and solve (Sulzer and competitors’ products) technical problems (system, mechanical, hydraulic, vibration, metallurgy, instrumentation & control). Make recommendations to solve these problems and, if necessary, coordinate and supervise personnel to achieve desired result and successful outcome.

+ Identify ‘new business’ opportunities to increase revenue

+ Assist Sulzer Services sales personnel with technical issues and technical presentations. This support will often be ‘one on one’ with customer with the technical content being paramount to obtaining orders. Provide technical input for quotes. Provide technical training for sales personnel.

+ Conduct and supervise revision of drawings and Bills of Material involving equipment design changes and upgrades. Prepare engineering documentation (drawings, calculations, reports) suitable for service center order processing and customer facing documentation.

+ Manage or assist with special projects (Large Project Management, New business or technical/procedural development, HQ, warranty, nuclear related analyses / calculations / reports).

+ Responsible for technical design and content of packaged pump sets (pumps, drivers, baseplates, couplings, lube oil systems, seal flush & bearing cooling plans, minimum flow orifices, speed torque curve development) to Pump Services customers.

+ Assist service center coworkers with technical shop problems associated with ongoing repair and retrofit projects.

To succeed in this role, you will need:

+ Bachelor’s Degree in Mechanical Engineering or related field or equivalent in training and/or experience

+ Eight years’ experience in field, pumps, systems interface, and hydraulic applications preferred

+ CAD Design

+ Excellent communication (both verbal and written) and interpersonal skills

+ Very organized with ability to prioritize

+ Ability to work under pressure

+ Strong computer skills, with proficiency in latest Microsoft software. SAP, Siemens NX and Teamcenter a plus.

+ Valid US Driver's License for business related travel purposes

What we offer you:

+ 15 days of paid time off and 12 company-paid holidays

+ 401k plan with a 6% match

+ Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability

+ Motivating wellness program

+ Employee Assistance Program

No visa or work permit support can be provided for this role

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

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