• Omnichannel Operations Analyst

    Sportsman's Warehouse (UT)


    Omnichannel Operations Analyst Corporate , UT

     

    Details ID: 23382

     

    Posted: 05/29/2025

     

    Expires: 06/28/2025

     

    Department: Operations

     

    Shift Info Type: Full-time

     

    Shift(s): Monday - Friday

     

    Hours: N/A

     

    Wage Info Wage/Salary:N/A

     

    Wage/Hourly: N/A

    Description

    Mission Statement: At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories.

     

    Since 1986, when we opened our very first store in Midvale, UT, Sportsman's Warehouse has been on a remarkable journey. Today, we're proud to have grown to over 140+ locations across the United States and we're still expanding.

     

    But our journey doesn't stop there. We're also committed to helping you craft your career path. At Sportsman's Warehouse, we believe in creating opportunities for individuals who are eager to begin their employment with us. We don't just offer jobs; we offer fulfilling careers with room to grow.

     

    Wage: $50K-$60K + Bonus

    Benefits and Perks:

    + Health, Dental & Vision Insurance

    + Paid Time Off

    + Industry Leading Employee Discounts

    + Life Insurance

    + 401K with Employer Match

    + Employee Stock Purchase Plan

    + Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance

    + Employee Assistance Program

    + On-site Gym Facility

    + Employee Appreciation Activities

     

    Join us, where every day is an adventure!

    Purpose of Position:

    The Omnichannel Operations Analyst will support the Sportsman’s Warehouse Retail Operations team in the execution of various omnichannel initiatives. This role will drive aggressive retail and eCommerce growth, develop and execute aggressive sales plans toward market share gain, define assortment and channel strategies and explore new business opportunities to drive profitability through analytics.

    Essential Duties and Responsibilities:

    + Develop the reporting package and scorecards for the store operations broken down at the region DM and store level, including service levels volumes productivity, and efficiency reporting

    + Interact between store operations and income marketing and operations to maximize sales and customer experience

    + Establish, monitor, and set service levels

    + Set watermarks, prioritize store in the fulfillment node monitors and communicate volume trends to stores and marketing to ensure workflow is aligned with labor and throughput capabilities

    + Work with eCommerce, marketing, and operations to develop sales initiatives at the class and line level

    + Report to store operations on areas that need support and train store teams on new initiatives and functions within the omnichannel platform

    + Research, review and implement current and planned omnichannel strategy and identify opportunities for improvements in processes, procedures, and efficiencies

    + Provide analytical support to maximize sales, margin, and profit both in-store and online

    + Provide reporting of operational results compared to Company goals and KPIs

    + Identify new reporting needs, customer-centric decisions, and support the creation of complex and actionable management reports

    + Support and work to complete ad-hoc requests and provide data-driven recommendations supporting our omnichannel process

    + Work closely with cross-functional teams including eCommerce, Information Technology and Store Operations to ensure solutions are developed and deployed successfully to stores

    + All other duties as assigned

    Requirements

    Qualifications:

    + Complete understanding of all aspects of Sportsman’s Warehouse systems (Tomax, Hybris, Portal)

    + Basic understanding of Sportsman’s Warehouse store operations including but not limited to opening and closing procedures, receiving, firearms, and inventory control processes

    + Knowledge of Retail and eCommerce operations and sales environments

    + Ability to create flow charts and training manuals

    + Intermediate to advanced knowledge of Microsoft programs (Excel, Word, PowerPoint)

    + Excellent verbal and written communication skills

    + Ability to work cross-functionally with other departments

    Education/Experience:

    + Bachelor’s degree in Business Administration, Marketing or related field preferred

    + A minimum of 3 years of experience in omnichannel operations in both retail and online sales environments required

    Travel Requirements:

    This position requires some travel.

     

    Sportsman’s Warehouse is an Equal Opportunity Employer.

     
     

    Sportsman's Warehouse is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.