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Client Care Aide I (Flex Pool) - Colorado Mental Health Hospital in Pueblo

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Client Care Aide I (Flex Pool) - Colorado Mental Health Hospital in Pueblo

Salary

$20.65 - $28.92 Hourly

Location

Pueblo, CO

Job Type

Part Time

Job Number

IIB 02774 05/29/25

Department

Colorado Department of Human Services

Division

OBH - CMHIP

Opening Date

05/29/2025

Closing Date

6/13/2025 11:59 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

Colorado Mental Health Institute at Pueblo, 1600 W. 24th Street, Pueblo, CO 81003

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

[email protected]

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

This position is open only to Colorado state residents.

This position will be paid bi-weekly.

Opt in below to receive text message updates on CDHS recruiting events!

CDHSCareers

This position will receive a short-staffing temporary pay differential, to be determined at time of job offer.

Most State of Colorado employees are eligible for a great benefit package! Please see the Supplemental Information section below for details! (https://dhr.colorado.gov/state-employees/state-of-colorado-employee-benefits)

RECRUITMENT NOTE- While this announcement lists to fill multiple Units, should an offer be extended to you, the hiring manager may make you a job offer within the same classification for a different unit within the hospital. These opportunities will be based on vacancies at the time of offer and business needs. All work locations evaluated will remain within CMHHIP.

About us

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado.

Our Culture & Environment

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans.

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

About Colorado Mental Health Hospital in Pueblo (CMHHIP)

As a cornerstone of the Pueblo community for over a century, Colorado Mental Health Hospital in Pueblo (CMHHIP) is a leading employer, provider of quality mental health services, and a community partner. CMHHIP is a 24 hour behavioral health acute care facility that is intended to provide a safe, secure, and therapeutic setting for patients with both psychiatric and medical issues. The services provided include evaluation and treatment for patients who are severely mentally ill, and the goal of this facility is to return patients to their optimal level of functioning and assist them in returning to the community as appropriate.

Description of Job

*THIS POSTING WILL BE USED TO FILL MULTIPLE PART-TIME POSITIONS*

Shift Times:All shifts at the facility are twelve (12) hour shifts. Depending on the FTE of the position they are selected for, staff will be required to work a set number of days within a two week cycle. Shift times available include day, night, and graveyard shifts.

Part-time employees are required to work three shifts per week.

**Please note: While there may be some flexibility in scheduling, shift times and dates may vary, depending on the needs of the program.

This position exists to deliver nursing care and therapeutic interventions under the supervision of a registered nurse. The Client Care Aide I (CCA I) provides nursing care, which often revolves around assistance with activities of daily living, self-maintenance, and hygiene. A CCA Is main responsibilities include patient observation and reporting, assisting with patient care as directed, and unit maintenance and security.

Client Care Aides have a flex schedule and provide essential care across various units. These units range from High Security to Low Security settings, with a diverse patient population including adolescents, adults, and geriatric patients experiencing psychiatric disorders, criminal involvement, or medical complexities. Staff may work in units featuring locked or unlocked doors, depending on the level of security required. Responsibilities include providing care to high-acuity patients in secure environments, such as high-security buildings with Sally Ports, or in lower-security community reintegration settings. Duties in this position include:

Clinical Skills:

+ Responsible for administering nursing care, both psychiatric and medical crisis interventions under the direction and supervision of an RN

+ Monitors the milieu for needed interventions

+ Utilizes therapeutic interventions to manage crisis situations and management of assaultive and disruptive behaviors

+ Promptly responds to patient’s psychiatric and/or medical crisis

+ Understands and practices knowledge of when to report changes in patient condition or complaints such as pain or other medical needs to the RN

+ Maintains awareness of all 1:1, special precautions, and medical and psych issues for each patient

+ Responds to duress alarm

+ Assures all assigned duties are complete and documented each shift

+ Follows and maintains Infection control standards and regulations

+ Responsible for CCA duties including changing linen, assisting with bathing, feeding, and lifting/turning/transferring patients

+ Organizes time daily to assure timely completion of assigned tasks

Accountability:

+ Knows, utilizes and follows CMHHIP standards and guidelines: Treatment Plans, Infection Control Manual, and Emergency Response Guides

+ Follows and maintains infection control standards and regulations

+ Adheres to CMHHIP Employee Code of Conduct and CMHHIP’s Organizational Ethics policies

+ Follows and complies with all nursing competencies related to the CCA I, is aware and utilizes the Nursing chain of command

+ Provide safe/secure transport of patients to yard, gym, visits, administrative conference room, staffing/dispo reviews, court/community reintegration sites

+ Knows how to access the nursing drive on the computer and is expected to be proficient in navigating the platform

+ Responsible to ensure educational profile is current and up to date

+ Participates in the QA/PI process at the unit level as directed by the Nurse Manager

+ Attends weekly nursing rounds or read/review and understand information in the weekly NEC minutes to be aware of nursing direction, new information, changes in policy/procedure/instructions etc.

+ Reports ALL claims of harassment/workplace violence, alerts public safety/charge RN/Nurse Manager/and nursing appointing authority immediately

Communication/ Interpersonal Skills/Customer Service:

+ Effectively communicates by actively listening and sharing relevant information with co-workers, supervisor(s), and customers to anticipate problems and ensure the effectiveness of the department

+ Adapts communication methods to respond to different audiences to promote a positive environment, which is appropriate in all communications with coworkers and patients

+ Receives cross-shift reports from the off-going RN and is aware of all 1:1, SP II, medical, and psych issues for each patient

+ Addresses patient complaints at the unit level

+ Reports ALL abuse allegations immediately to the charge RN/Nurse Manager/nursing appointing authority and refer to public safety

+ Alerts the RN to all exceptions, and changes in patient status including suicidal/homicidal ideation, need for medication, or RN intervention

+ Completes and routes paperwork to the appropriate area/person (to include incident reports and injuries on the job)

+ Corrects and reports any hazardous environmental findings to the Charge RN

+ Treats all patients and staff with respect, demonstrates tact and diplomacy and encourages open communication and mutual trust

+ Provide specific examples of regular, ongoing decisions made by this position related to this duty. -Determines the optimal method of communication to maximize understanding. -Determines when to communicate issues to the charge nurse regarding safety

Other Duties as Assigned:

+ Responsible for the performance of assigned tasks and duties within the scope of practice for this position that does not fall within the realm of duty statements

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Minimum Qualifications:

+ High school diploma or General Educational Diploma (GED)

Substitutions:

+ Current, valid certification as a Nurse Aide (CNA) from the Colorado Department of Regulatory Agencies will substitute for the high school diploma or GED.

Employment history is calculated on a full-time basis (40/hrs per week). Part-time employment is calculated on a pro-rated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

Preferred Qualifications:

+ Experience working in a mental health setting

+ Willingness to work an occasional graveyard/night shift

+ Possession of CNA License

+ Experience assisting residents/patients with their Activities of Daily Living (ADL) care with the mentally ill population.

+ Experience observing, recording, reporting, and documenting changes in a patient's condition.

Required Competencies:

+ Dependability

+ Excellent Oral Communication Skills

+ Problem Solving

+ Participating as an Active Team Player

Shift Times:

+ All shifts at the facility are twelve (12) hour shifts. Depending on the FTE of the position they are selected for, staff will be required to work a set number of days within a two week cycle. Shift times available include day, night shifts.

**Please note: While there may be some flexibility in scheduling, shift times and dates may vary, depending on the needs of the program.

**NOTE: This Position is required to report to the assigned duty location, no remote option will be available

Conditions of Employment:

+ Name check, TRAILS, and Fingerprinting, CAPS

+ A Tuberculosis Test (TB), and other required immunizations will be required upon hire.

+ Required to report without delay or interruption to provide essential or emergency

services to ensure health, safety, and welfare.

+ May be required to work overtime as needed on a shift or weekend not part of scheduled hours (days, evenings, or nights).

+ Ability to work weekends, holidays, back to back shifts and double back shifts, when necessary.

+ Work in a secure facility in locked and unlocked environments.

+ Willing to work with the mentally ill population.

+ Willing to work with individuals with a range of moods behaviors, utilizing tactfulness and congenial, personal manner.

+ Shall not initiate or engage in sexual, social, personal or financial relationships with patientseither during orany time after hospitalization,even if the patient requests or initiates such a relationship. All relationships with current or former patients must be disclosed on your application.

+ Successfully pass all modules of the CMHIP New Employee Orientation core curriculum to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics.

+ Physically able to perform the duties required for the position.

+ Work in situations involving assaultive behavior, physical control of another person and/or restraint situations.

+ Ability to read and comprehend the English language, in addition to effectively and fluently communicating in English, both verbally and in writing.

+ Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work settings.

+ Willing and able to travel.

+ Former employees of the Colorado Department of Human Services (CDHS) who were disciplinary terminated or resigned in lieu of termination must disclose the information on your application and may not be eligible for employment at CDHS.

APPEAL RIGHTS:

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email ([email protected]), postmarked in US Mail or hand delivered (1525 Sherman Street, 4th Floor, Denver CO 80203), or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the department’s action.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board; go to spb.colorado.gov; contact the State Personnel Board for assistance at (303) 866-3300; or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov under Rules.

Supplemental Information

The Assessment Process (https://cdhs.colorado.gov/information-for-job-applicants#assessment-process)

For additional recruiting questions, please contact [email protected]

About Us:

If your goal is to build a career that makes a difference, consider joining the dedicated people of the Colorado Department of Human Services (https://www.colorado.gov/cdhs) (CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety, independence, and well-being of the people of Colorado. In addition to a great location and rewarding and meaningful work, we offer:

+ Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan www.copera.org plus 401(k) and 457 plans

+ Medical and dental health plans

+ Employer supplemented Health Savings Account

+ Paid life insurance

+ Short- and long-term disability coverage

+ 11 paid holidays per year plus vacation and sick leave

+ BenefitHub state employee discount program

+ Employee Wellness program (https://coloradostateofhealth.com/)

+ Excellent work-life programs, such as flexible schedules, training and more

+ Remote work arrangements for eligible positions

*Some positions may qualify for the Public Service Loan Forgiveness Program. For more

information, go to https://www.colorado.gov/pacific/dhr/student-loan-forgiveness-programs .

Our Values:

We believe in a people-first approach: To serve the people of Colorado, we develop a culture and work environment that creates an energized, inspired, and healthy team capable of giving their best to Coloradans .

Balance creates quality of life: We want our team to be resilient through a supportive workplace that values flexibility, health and wellness, and employee engagement.

We hold ourselves accountable: We take responsibility through our actions, programs, and results for the state of health and human services in Colorado.

Transparency matters: We are open and honest with employees, our partners, the Coloradans we serve, and the public.

We are ethical: We abide by what is best for those we serve by doing what is right, not what is easy.

Collaboration helps us rise together: We work together with all partners, employees, and clients to achieve the best outcomes for Coloradans.

We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we encourage responses from people of diverse backgrounds and abilities.

ADAA Accommodations: CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAA Coordinator, Nancy Schmelzer, at [email protected] or call 1-800-929-0791

THE CAMPUS OF THE COLORADO MENTAL HEALTH HOSPITAL IN PUEBLO IS TOBACCO FREE

The State of Colorado is an equal opportunity employer

Toll Free Applicant Technical Suppor (https://cdhs.colorado.gov/information-for-job-applicants#technical-support) t

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

Do you have a high school diploma or GED?

+ Yes

+ No

02

Do you currently possess an active and valid CNA license from the Colorado Department of Regulatory Agencies (DORA)? **If so, please attach this certification in the attachments section of your application.**

+ Yes

+ No

03

This posting will be used to fill multiple full-time and part-time positions. Please indicate below which of these positions you are interested in.

+ Full Time - 1.0 FTE (3 shifts in one week and 4 shifts in the following week, or vice versa)

+ Part Time - 0.9 FTE (3 shifts per week)

+ Part Time - 0.6 FTE (2 shifts per week)

04

What do you imagine the typical day would look like when working in a psychiatric hospital?

05

Describe a difficult situation you have been involved in and how did you handle it? What did you learn from it?

06

Why do you want to work at CMHIP?

07

How did you hear about this vacancy? (Please be specific)

08

Patient needs consistently change and therefore we need to move staff to other units. Are you willing to be pulled to other units to help maintain quality patient care?

+ Yes

+ No

09

Have you ever been terminated and/or counseled for performance issues? If so, please identify the employer(s) and provide additional explanation in the space below.

10

The following list includes necessary conditions of employment for this position. The inability to conduct or comply with these conditions of employment, may result in removal from consideration, demotion, or termination. • Name check, TRAILS and Fingerprinting, CAPS • A Tuberculosis Test (TB), and other required immunizations will be required upon hire. • Required to report without delay or interruption to provide essential or emergency services to ensure health, safety, and welfare. • May be required to work overtime as needed on a shift or weekend not part of scheduled hours (days, evenings, or nights). • Ability to work weekends, holidays, back to back shifts and double back shifts, when necessary. • Work in a secure facility in locked and unlocked environments. • Willing to work with the mentally ill population. • Willing to work with individuals with a range of moods behaviors, utilizing tactfulness and congenial, personal manner. • Shall not initiate or engage in sexual, social, personal or financial relationships with patients either during or any time after hospitalization, even if the patient requests or initiates such a relationship. All relationships with current or former patients must be disclosed on your application. • Successfully pass all modules of the CMHIP New Employee Orientation core curriculum to include English reading comprehension, relevant competency assessments and written/practical exams in Defensive Tactics. • Physically able to perform the duties required for the position. • Work in situations involving assaultive behavior, physical control of another person and/or restraint situations. • Ability to read and comprehend the English language, in addition to effectively and fluently communicating in English, both verbally and in writing. • Work in an environment with fluctuating noise and temperature (hot and cold) which may include working outdoors in inclement weather and/or concrete floor/wall work setting • Willing and able to travel. • Former employees of the Colorado Department of Human Services (CDHS) who were disciplinary terminated or resigned in lieu of termination must disclose the information on your application and may not be eligible for employment at CDHS. If there are any conditions of employment listed that you are potentially unable to comply with, please indicate which ones in the box below.

11

A condition of employment listed above is that employees shall not initiate or engage in sexual, social, personal or financial relationships with patients either during or any time after hospitalization, even if the patient requests or initiates such a relationship. All relationships with current or former patients must be disclosed on your application. If you have information to disclose regarding this topic, please do so below.

12

If you are a current or previous state employee, please provide the following information for each state job worked: department, job title, dates worked. This will allow us to determine transfer, demotion, promotional, or reinstatement status. (This information will be verified.)

13

If you are a former State of Colorado employee, please provide your EID (employee identification number will start with 99....), if not applicable type N/A.

14

Former State employees who were disciplinary terminated or resigned in lieu of termination must disclose the information on the application. If you are a former state employee who was disciplinary terminated or resigned in lieu of termination please provide an explanation as to why the prior termination or resignation should NOT disqualify your application from the current position.

Required Question

Employer

State of Colorado

Address

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Website

https://careers.colorado.gov/

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