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Departmental Analyst 9-12 (Veteran Service Officer)

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Departmental Analyst 9-12 (Veteran Service Officer)

Salary

$25.10 - $42.46 Hourly

Location

Statewide, MI

Job Type

Permanent Full Time

Job Number

MVAA-25-100b

Department

Military and Veterans Affairs

Opening Date

05/27/2025

Closing Date

6/10/2025 11:59 PM Eastern

Bargaining Unit

NON-EXCLUSIVE REPRESENTED EMPLOYEE (NERE)

+ Description

+ Benefits

+ Questions

Job Description

The Michigan Veteran Service Officer (MVSO) will serve as a resource within MVAA providing assistance to veterans and eligible family members in order to maximize the receipt of services and benefits. The MVSO also serves as the liaison to other federal, state and county agencies in matters related to Veteran services and benefits at the direction of the State Administrative Manager.

To view the full position description for the Departmental Analyst 9-P11, please click here. (https://MCSC.state.mi.us/AgencyPDFs/MVAA-25-100b 9-11 PD.pdf)

To view the full position description for the Departmental Analyst 12, please click here. (https://MCSC.state.mi.us/AgencyPDFs/MVAA-25-100b 12 PD 2.pdf)

This position may serve at various locations throughout the State of Michigan, depending on candidate location. Location will be determined upon candidate selection.

Required Education and Experience

Education

Possession of a bachelor's degree in any major.

Experience

Departmental Analyst 9

No specific type or amount is required.

Departmental Analyst 10

One year of professional experience.

Departmental Analyst P11

Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.

Departmental Analyst 12

Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.

Alternate Education and Experience

Departmental Analyst 9 - 12

Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.

Additional Requirements and Information

View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalAnalyst.pdf

Must be able to be accredited by a Veteran’s Service Organization certified by the USDVA as a result of completing a Basic Benefits Course and the Training, Responsibility, Involvement, and Preparation of Claims (TRIP) Program.

Accommodations

If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.

State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.

More details on benefits for our new hires are below:

Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.

Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.

Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.

Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.

Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.

Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.

Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.

Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.

Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.

Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.

Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.

Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.

Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.

Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.

Updated: 2/28/24

01

DMVA - Are you currently employed by the State of Michigan in the Department of Military and Veterans Affairs (DMVA)?

+ Yes

+ No

02

DMVA - Are you currently employed with the Michigan Veterans Affairs Agency (MVAA)?

+ Yes

+ No

03

DEPTALT - Do you possess one of the following? A bachelor's degree or higher in any major. If so, please attach a copy of your official college transcripts. OR at least one year of professional level experience in the state classified service. OR the Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement. Please attach a copy of your DD214.

+ Yes

+ No

04

DEPTALT – Please select your level of experience.

+ None to one year of professional experience.

+ One to two years of professional experience.

+ Two to three years of professional experience.

+ At least three years of professional experience.

05

EQUIVALENCY – If you do not meet the standard education and experience requirements in the job specification, do you believe that other education and experience provide you the knowledge, skills, and ability to perform the duties listed in the position description?

+ Yes

+ No

06

EQUIVALENCY - If you answered yes to the previous question, please be as detailed as possible in describing the education and experience you would like considered, including providing credits earned and specific dates and hours worked per week.

07

How many years of experience do you possess being a Veterans Service Officer?

+ None

+ Less than 1 year of experience

+ 1-2 years of experience

+ 3-4 years of experience

+ 5+ years of experience

08

How many years of experience do you possess providing customer service to veterans?

+ None

+ Less than 1 year of experience

+ 1-2 years of experience

+ 3-4 years of experience

+ 5+ years of experience

09

How many years of experience do you possess with record keeping and organizing complex reports?

+ None

+ Less than 1 year of experience

+ 1-2 years of experience

+ 3-4 years of experience

+ 5+ years of experience

10

Please describe your experience with record keeping and how you stay organized.

11

How many years of experience do you possess with developing disability and compensation claims?

+ None

+ Less than 1 year of experience

+ 1-2 years of experience

+ 3-4 years of experience

+ 5+ years of experience

12

Please describe your experience with generating complex claims, reports, and presenting a case.

13

Please describe your experience engaging with and working with veterans and their family members.

14

Are you an accredited Veteran Service Officer with an active PIV card?

+ Yes

+ No

15

DMVA - This agency requires 3 professional references, including current and previous supervisors. Have you listed these references in your application? If not, please do so.

+ Yes

+ No

16

Have you attached your official transcript or DD-214 to verify your answer to question 3? Failure to do so may result in your application being screened out.

+ Yes

+ No

17

Have you attached a cover letter? Please note, this is a requirement for this position and failure to do so may result in your application being screened out.

+ Yes

+ No

Required Question

Employer

State of Michigan

Department

Military and Veterans Affairs

Address

Noelle Rouse

3423 N. Martin Luther King Jr. Blvd.

Lansing, Michigan, 48906-2934

Phone

517-481-7785

Website

https://www.michigan.gov/DMVA

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