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Departmental Technician 7-E9
- State of Michigan (Lansing, MI)
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Departmental Technician 7-E9
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Departmental Technician 7-E9
Salary
$22.55 - $30.98 Hourly
Location
Lansing, MI
Job Type
Permanent Full Time
Job Number
1803-25-HO86
Department
LEO-MSHDA
Opening Date
05/27/2025
Closing Date
6/3/2025 5:00 PM Eastern
Bargaining Unit
UNITED AUTO WORKERS (UAW)
+ Description
+ Benefits
+ Questions
Job Description
At MSHDA we pursue equitable housing outcomes for underserved populations, including but not limited to race, gender, disability, religion, age, weight, socioeconomic status, and LGBTQ+. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect, and fairness.
This position provides technical support within the Homeownership Division, primarily centered on the evaluation, validation, and processing of program reservations within the Michigan State Housing Development Authority (MSHDA) loan framework. Responsibilities encompass interpreting and applying state and federal regulatory guidelines governing MSHDA loan transactions, offering informed assistance to Michigan residents seeking housing resources, and maintaining operational continuity within the division.
Key technical functions include:
• Data Management & System Oversight: Administering data tracking and analysis through division-specific software systems to ensure accuracy, efficiency, and compliance with regulatory standards.
• Workflow Coordination & Process Optimization: Distributing workload among analysts, refining procedural workflows, and implementing process enhancements for reservation and transaction handling.
• Regulatory Guidance & Compliance Assurance: Providing lender partners with interpretive guidance on operational protocols, ensuring adherence to statutory requirements and programmatic policies.
• Data Compilation & Accuracy Monitoring: Aggregating and scrutinizing lender-provided datasets to maintain precision in reporting, optimize transaction integrity, and facilitate informed decision-making.
• Survey Administration & Program Assessment: Managing the development, distribution, and analysis of Homebuyer Surveys and specialty assessments to drive service enhancements, improve operational efficiency, and support strategic programmatic objectives.
• Financial Documentation Processing: Executing secure handling of final loan documents for purchased loans, ensuring compliance with financial processing standards.
• Stakeholder Engagement & Service Delivery: Delivering ongoing customer service and technical assistance to internal and external stakeholders, including borrowers, real estate professionals, counseling agencies, lending institutions, and MSHDA personnel.
Due to the nature of this role, which includes handling and verifying original overnight documents and financial instruments, physical presence at the Lansing office is required Monday through Friday from 8 a.m. to 5 p.m. Remote or hybrid scheduling accommodations are not available.
For additional information, please see the links below:
Position Description (https://MCSC.state.mi.us/AgencyPDFs/DeptTechHOPD2025.pdf)
MSHDA's Code of Ethics
MSHDA's Promotional Video (https://www.youtube.com/embed/j6r3pblx5yc)
MSHDA is a Veteran Friendly Employer. Veterans and Military Spouses are encouraged to apply.
Required Education and Experience
Education
Education typically acquired through completion of high school
Experience
Departmental Technician 7
One year of experience performing administrative support activities equivalent to the 7-level in state service.
Departmental Technician 8
One year of experience performing administrative support activities equivalent to the 8-level in state service.
OR
One year of experience as a technician or paraprofessional equivalent to the entry level in state service.
Departmental Technician E9
One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service.
OR
One year of experience performing administrative support activities equivalent to the 9-level in state service.
OR
Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service.
Alternate Education and Experience
Departmental Technician 7
Completion of two years of college (60 semester or 90 term credits) may be substituted for the experience requirement.
Departmental Technician 8
Possession of a Bachelor’s degree may be substituted for the experience requirement.
Departmental Technician E9
Possession of a Bachelor’s degree and one year of job-related experience may be substituted for the experience requirement.
Additional Requirements and Information
To be considered for this position you must:
+ Attach a cover letter describing what strengths and work experience you bring to this position.
+ Attach a copy of your detailed resume to the job application. Dates of employment should include month and year and hours per week.
+ Attach a copy of your official college/university transcript(s), if you have completed any college/university.
Failure to complete any of the above items may result in your application not being considered . Also, information provided in your application, resume, cover letter, transcripts, and any other documentation provided will be used to verify responses to the supplemental questions. Unsupported responses may not be considered further.
For our purposes, "official college transcripts" must contain the college/university name and address, the degree conferred, and date granted, coursework completed (especially if no degree granted), and the Registrar's signature and/or seal.A scanned or electronic copy is acceptable if it contains the elements listed above. The college/university does not have to send the transcripts directly to MSHDA. Review more information regarding official transcripts (https://www.michigan.gov/-/media/Project/Websites/mdcs/neogov/OfficialTranscript.pdf?rev=0c57f92e150e4856b207ef348781c406) .
Your application for any position does not guarantee that you will be contacted by MSHDA for further consideration. Only those applicants interviewed may be notified of the results.
As a Condition of Employment: this position requires successful completion of a background investigation, drug test and a financial disclosure review.
Note: The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.
Applications must be submitted through NEOGOV . If you have questions or need assistance uploading and/or attaching your documents, please contact the NEOGOV applicant support at 855-524-5627
View the entire job specification at:https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalTechnician.pdf
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.
State employment also offers rewarding careers where you can help Michiganders enjoy better lives. Many State of Michigan jobs offer alternate work schedules and remote-work options that can help give the flexibility you need. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
More details on benefits for our new hires are below:
Rewarding Work:State of Michigan jobs allow you to serve Michiganders in many different ways depending on your interests and skills. Help preserve and protect our environment and the public health; enforce state laws and regulations; advocate for children, families, and victims of discrimination; support our state’s military and veterans; rebuild our state’s infrastructure; or support other state agencies through our fiscal, IT, and HR systems.
Insurance Benefits:The State of Michigan offers health, mental health, dental, and vision insurance to eligible career employees, their spouses, and their children. The state also covers a life-insurance benefit of two times employees’ annual salary (up to $200,000). The state also offers long-term-disability insurance that can provide continuing benefits if an injury or illness prevents employees from working. More information is available at www.mi.gov/employeebenefits.
Retirement Programs:The State of Michigan offers 401(k) and 457 plans for new hires to save for retirement. The state will automatically contribute an amount equal to 4% of your pay to a 401(k) account. The state will also match up to 5% of your pay if you contribute to your 401(k) account. Your contributions vest immediately, and the state’s contributions fully vest after just 4 years. More information is available athttp://www.mi.gov/orsstatedc.
Vacation and Sick Leave:Eligible full-time employees receive between15 and 35 personal daysand 13 sick daysper year that may be rolled over to the following year if not used. Eligible employees also receive an additional day each year for community service or school functions.
Paid Parental Leave:Eligible employees can take 12 weeks of paid leaveimmediately after a birth or adoption to allow needed time together at home with a new child.
Paid Holidays:Eligible employees receive 13 or 14 paid holidays each year including New Year’s Eve and Day, Martin Luther King Jr. Day, Presidents’ Day, Memorial Day, Juneteenth, the Fourth of July, Labor Day, Election Day, Veterans Day, Thanksgiving, Thanksgiving Friday, Christmas Eve and Day.
Bonus Programs:Eligible employees with five years of service also receive annual longevity bonuses that grow as seniority increases. Some positions also may qualify for recruitment, retention, and performance bonuses or other special pay premiums.
Military Pay Differential:Employees in the guard or reserves may also qualify for supplemental pay benefits if miliary pay during qualifying duty is less than normal state pay. Prior military service may also allow seniority credits to accelerate eligibility for longevity bonuses and additional personal leave accrual.
Tax-Advantaged Programs:In addition to 401(k) and 457 retirement accounts, the state also offers flexible spending account (FSA), health savings account (HSA), and qualified transportation fringe benefit (QTFB) programs that can help you save money by reducing your taxable income.
Student Loan Forgiveness:Working for the State of Michigan may allow you to participate in programs that forgive the balance of qualifying student loans. Please view Student Loan Information (https://studentaid.gov/manage-loans/forgiveness-cancellation) to help determine if you could qualify is available from the U.S. Department of Education.
Tuition Reduction:Some colleges and universities offer savings to eligible employees and family members to further their education while working for the State of Michigan.
Professional Development: To help develop your career, programs are available to apply for reimbursement of up to $2,000 a year for education and training for college course credits and non-degree programs.
Alternative and Remote Work Schedules:Depending on the nature of their duties, many state jobs offer flexible work schedules and remote or hybrid telecommuting options that can help obtain the work-life balance that you seek.
Great Lakes and Great Times:Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park—just for starters. Our cities offer concerts and cultural events, storied sports teams, education hubs, vibrant downtowns, one-of-a-kind craft beverages, and renowned restaurants for every appetite. From urban centers to beach towns to the great outdoors, the opportunities are endless. With your state salary and benefits and Michigan’s affordable cost of living, you can explore all that Michigan has to offer.
Updated: 2/28/24
01
DPTLTCH – Do you possess at least an educational level typically acquired through the completion of high school?
+ Yes
+ No
02
DPTLTCH – Please select your level of experience.
+ At least one year of experience performing administrative support activities equivalent to the 7-level in state service OR completion of at least two years of college (60 semester or 90 term credits).
+ At least One year of experience performing administrative support activities equivalent to the 8-level in state service. OR One year of experience as a technician or paraprofessional equivalent to the entry level in state service. OR possession of a Bachelor's degree in any major.
+ At least One year of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR One year of experience performing administrative support activities equivalent to the 9-level in state service. OR Two years of experience as a technician or paraprofessional, including one year of experience equivalent to the intermediate level in state service. OR possession of a Bachelor's degree in any major and at least one year of job-related experience.
+ At least Two years of experience as a supervisor of administrative support activities equivalent to the 9-level in state service. OR Two years of experience performing administrative support activities equivalent to the 9-level in state service. OR Three years of experience as a technician or paraprofessional, including one year of experience equivalent to the experienced level in state service.
03
Do you possess experience in an office setting?
+ Yes
+ No
04
If you answered "Yes" to the question above, please describe.
05
Do you possess filing experience?
+ Yes
+ No
06
If you answered "Yes" to the question above, please describe.
07
This position requires the employee to work in-office with a schedule of 8:00am-5:00pm, are you willing to adhere to this work schedule?
+ Yes
+ No
08
MSHDA's Code of Ethics is attached to this job posting. Please review this document. The Michigan State Housing Development Authority makes and buys mortgage loans, finances housing initiatives and administers a variety of federal and state programs requiring employees to disclose actual or potential conflicts of interest. Do you believe that you may have an actual conflict of interest or the appearance of a conflict of interest if offered a position?
+ Yes
+ No
09
If you answered "Yes" to the question above, please describe the nature of the conflict.
10
Do you have any relatives working at MSHDA – in any division or work unit?
+ Yes
+ No
11
If you answered “Yes” to the question above, what is your relatives name and relationship?
12
Work must be performed in the state of Michigan. If you current reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expensed are not reimbursed. Do you currently reside in Michigan or if offered the position, would plan to relocate to Michigan?
+ Yes
+ No
13
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out. Do you certify that you did not use artificial intelligence (AI) software of any kind completing this application?
+ Yes
+ No
14
Did you attach a cover letter, resume, and an official college transcript to your application? (Failure to do so may result in your application being screened out.)
+ Yes
+ No
Required Question
Employer
State of Michigan
Department
LEO-MSHDA
Address
Lansing, Michigan, 48909
Phone
1-800-788-1766
Website
https://www.governmentjobs.com/careers/michigan/MSHDA
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